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Teams is giving permission error or 404 file not found on my files in the community

Rethis Sunstar 0 Reputation points
2026-01-30T16:39:06.8566667+00:00

Permission Denied or file deleted in teams Community

When I am on my community page the files that were saved and have been amended over time on that page are no longer accessible to me or other members. I get an access denied page for my account. I click further and get a 404 file not found. Opening says that error occurs:

If this problem persists, contact your support team and include these technical details:

Correlation ID: 511ef2a1-2057-1000-45e4-17b8bfb54964

Date and Time: 1/30/2026 8:24:18 AM

User: ******@hotmail.com

Issue Type: User does not have permissions.

I am the owner of the community. There is collaboration information in the documents posted. All users cannot access the documents

Microsoft Teams | Microsoft Teams Free | Communities
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  1. AI answer

    2026-01-30T16:39:19.72+00:00

    It sounds like you are encountering a "Permission Denied" or "404 File Not Found" error when trying to access files in your Microsoft Teams community. This issue can occur for several reasons:

    1. Permissions Issue: Even if you are the owner of the community, there may be specific permissions set on the files or folders that restrict access. It's important to verify the permissions for the community and the specific files in question.
    2. File Deletion or Movement: The files you are trying to access may have been deleted or moved. If a file has been deleted, it might be recoverable from the recycle bin if it was recently removed.
    3. User Principal Name (UPN) Change: If your User Principal Name has changed, it can lead to access issues. In such cases, you might need to follow specific steps to regain access to your OneDrive and Teams files.

    To resolve this issue:

    • Check with your SharePoint administrator to confirm that the files still exist and to verify your permissions.
    • If the files were deleted, you can try restoring them from the recycle bin.
    • Ensure that your account settings are correct and that there have been no recent changes to your user account that could affect access.

    For further assistance, you may need to contact your IT support team, providing them with the correlation ID and other details mentioned in the error message.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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