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Personal accounts aren’t supported yet in Teams (preview) To use your personal account, open Teams on the web

Anon 0 Reputation points
2026-04-22T09:54:48.2+00:00

I've been using my personal account on teams all these while on my PC & I've downloaded Teams on my laptop via microsoft store & I get this message 'Personal accounts aren’t supported yet in Teams (preview) To use your personal account, open Teams on the web'. I uninstalled the version downloaded on the laptop via microsoft store & downloaded from the web, same error message appears.

Where can I download the actual app?! It appears that the download link is outdated! So frustrating.

Microsoft Teams | Microsoft Teams Free | Settings | Other
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  1. Ruwim.B 6,225 Reputation points Volunteer Moderator
    2026-04-22T10:28:40.4466667+00:00

    Uninstall any currently installed Teams application on your computer.

    https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-4b55f974-2cc6-2d2b-d092-5905080eaf98

    Install the latest New Teams application using this installation site:

    https://www.microsoft.com/en-us/microsoft-teams/download-app

    Be aware that the New Teams application requires Windows 10 version 10.0.19041 or higher (excluding Windows LTSC versions).

    https://learn.microsoft.com/en-us/microsoftteams/teams-client-system-requirements

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