Azure Site Recovery replication failed due to internal error - error code : 150060

Question

Azure Site Recovery replication failed due to internal error - error code : 150060

Kamil Bahrudin 0

Source VM : Windows 11 Enterprise N

VM Agent version : 2.7.41491.1216 v25H2

Bharath Y P 9,645 Reputation points Microsoft External Staff Moderator

2026-04-28T06:40:31.87+00:00

Hello Kamil Bahrudin, thank you for posting your query on Microsoft Q&A platform.

We are looking into your issue and will keep you posted updates. Thanks
Bharath Y P 9,645 Reputation points Microsoft External Staff Moderator

2026-04-28T09:05:28.4533333+00:00
Hello Kamil Bahrudin, it looks like your ASR job is hitting error 150060 "internal error".

ASR relies on the Azure VM Agent to deploy and manage the Site Recovery extension. If the agent is not in a “Ready” state, outdated, or unresponsive, replication can fail.

ASR requires outbound connectivity to Azure endpoints over HTTPS (ports 443 and 9443). Network restrictions or firewall/proxy misconfiguration can prevent replication.

Disk-related issues such as disk changes, detachments, or inconsistencies during replication can cause initialization failures. Changes to disks during replication can break sync state.

Here’s few below things you can validate from your side.

Check VM provisioning state: In Azure Resource Explorer: Subscriptions > ResourceGroups > Resources > your VM > confirm provisioningState is equal to Succeeded.

Verify and Update VM Agent: Check agent status Go to Azure Portal > Select VM > Properties > Agent status

Or PowerShell:

Get-Service RdAgent

Restart VM

If still failing: Reinstall/upgrade VM Agent

Validate Network Connectivity: Ensure outbound HTTPS allowed.

Test-NetConnection login.microsoftonline.com -Port 443 Test-NetConnection hypervrecoverymanager.windowsazure.com -Port 443

Also validate Proxy config (if used) and NSG / Firewall rules.

Check Disk Configuration: Ensure no disks were detached, reattached, resized, or recreated during replication. For Azure VMs, verify that all disks exist and are properly attached in Azure. If a disk change occurred:

Disable replication for the VM.

Correct the disk configuration (reattach or recreate missing disks).

Re-enable replication to rebuild the replication chain.

Retry Replication:

Recovery Services Vault > Replicated Items > VM > Replication > Re-enable Replication

Collect logs if failure persists: C:\Program Files (x86)\Microsoft Azure Site Recovery\agent

If the issue still persist, could you please help us with the below details:

Is this Azure-to-Azure VM replication or On-premises > Azure replication?

Has there been any change to disks recently? Is the disk still attached and healthy in Azure?

Is Mobility Service Running? or is it Recently updated?

Reference documents:

Azure Site Recovery Network Security Guide

Azure-to-Azure support matrix (replicating VMs)

Troubleshoot the Azure VM extension for disaster recovery with Azure Site Recovery - Azure Site Recovery | Microsoft Learn

Troubleshoot Azure VM replication in Azure Site Recovery - VM errors - Azure Site Recovery | Microsoft Learn

Hope this helps. and please feel free to reach out if you have any further questions. Thanks
Bharath Y P 9,645 Reputation points Microsoft External Staff Moderator

2026-04-29T02:57:25.6133333+00:00

Hello Kamil Bahrudin, Just checking to see If the information shared was helpful. Please feel free to reach out if you have any additional questions or need further clarification. Thanks
Bharath Y P 9,645 Reputation points Microsoft External Staff Moderator

2026-04-30T03:22:46.54+00:00

Hello Kamil Bahrudin, Just checking to see If the information shared was helpful. Please feel free to reach out if you have any additional questions or need further clarification. Thanks
Kamil Bahrudin 0 Reputation points

2026-04-30T07:38:01.47+00:00

Hi @Bharath Y P is outbound HTTPS required ? what if the VM must be in closed-network without internet access ?
Kamil Bahrudin 0 Reputation points

2026-04-30T07:45:46.53+00:00

Hi @Bharath Y P is outbound HTTPS required ? what if the VM must be in closed-network without internet access ?
Bharath Y P 9,645 Reputation points Microsoft External Staff Moderator

2026-04-30T09:52:33.7733333+00:00
Yes, Replication requires outbound connectivity to specific Azure endpoints (for storage, authentication, and service communication). The VM must reach endpoints such as:

login.microsoftonline.com > authentication

*.hypervrecoverymanager.windowsazure.com > replication coordination

*.blob.core.windows.net > data transfer

To assist you further, could you please help us with the below details:

Is the VM in a fully isolated (air‑gapped) network, or is limited outbound access allowed?

Is outbound HTTPS (TCP 443) currently permitted from the VM?

Are there any URL/FQDN restrictions for outbound Azure service endpoints?

Do you have Azure Firewall, Private Endpoint, or ExpressRoute (Microsoft peering) available in your environment?

Thanks.
Kamil Bahrudin 0 Reputation points

2026-05-01T01:33:25.9233333+00:00

DNS resolution is successful

TCP connection test is successful

VM Status is running and VM Agent status is Ready

NSG allows outbound internet access

Is there any other reasons on why this error occurs ?

Which logs within "C:\Program Files (x86)\Microsoft Azure Site Recovery\agent" do I need to provide ?
Bharath Y P 9,645 Reputation points Microsoft External Staff Moderator

2026-05-01T02:51:07.22+00:00
Looks like there is no error and DNS, TCP, NSG, and VM Agent are all healthy. The error message "An internal error occurred" without a specific sub-reason (disk not found, sync time failure, etc.) is a generic 150060 variant. Combined with error 539 (Replication Provider failure), the actual failure is happening might be at the Mobility Service / filter driver / VSS layer on the VM.Here are few troubleshooting step you can try:

The ASR Mobility Service filter driver is loaded into system memory only during system restart. If the Mobility Service was installed or updated without a subsequent reboot, the filter driver changes haven't taken effect. Ensure reboot the VM after confirming the Mobility Service extension is installed, then retry replication.

COM+ System Application and Volume Shadow Copy Service (VSS) are required for ASR to create application-consistent snapshots. If either service is disabled, replication fails silently with 150060. Ensure both are running or at least set to Manual, then check VSS writers with vssadmin list writers. Troubleshoot Azure VM replication in Azure Site Recovery - other issues - Azure Site Recovery | Microsoft Learn

Anti-Virus software, including Defender, can block Mobility Service DLL registration and filter driver attachment at boot. Excluding ASR folders is a documented mitigation. Windows 11 Enterprise N ships with Defender, so also verify Defender real-time protection isn't blocking ASR filter driver attachment at boot. Troubleshoot Mobility Service push installation with Azure Site Recovery - Azure Site Recovery | Microsoft Learn

The Windows 11 Enterprise N edition lacks some media and COM components, which can indirectly cause COM+ or VSS instability. While not explicitly documented as a 150060 cause, it is a known factor in similar replication failures. Verify COM+ functionality; optionally install the Media Feature Pack for N editions if COM or VSS errors are present.

Disabling and re-enabling replication forces a clean reinstallation of the Mobility Service extension, which often resolves persistent 150060 errors. Disable replication > wait for cleanup > re-enable. Ensure no resource locks on the Recovery Services Vault.

If the Mobility Service heartbeat is failing due to an expired tenant context, the fix involves retrieving updated mobilityAgentTenantIdToUpdate and mobilityAgentClientIdToUpdate values via the REST API and updating C:\ProgramData\Microsoft Azure Site Recovery\Config\RCMInfo.conf with the correct AAD Tenant ID and Client ID. This is more relevant if the VM was migrated between tenants or subscriptions. Troubleshoot replication of Azure VMs with Azure Site Recovery - Azure Site Recovery | Microsoft Learn

The portal error is intentionally generic for 150060. The real sub-reason is in the agent logs:

Mobility Agent installer > C:\ProgramData\ASRSetupLogs\ASRUnifiedAgentInstaller.log

VSS/application consistency > C:\Program Files (x86)\Microsoft Azure Site Recovery\agent\Application Data\ApplicationPolicyLogs\vacp.log

General ASR logs > C:\ProgramData\ASRLogs\

Hope this helps. and please feel free to reach out if you have any further questions.

Thanks
Kamil Bahrudin 0 Reputation points

2026-05-02T00:38:41.5733333+00:00
I have rebooted the VM

COM+ System Application and Volume Shadow Copy Service (VSS) are set to Manual on Startup Type column

Defender for cloud is off for this VM

I've Disabled and re-enabled replication

VM was not migrated between tenants nor subscriptions

I couldn't find C:\ProgramData\ folder

The C:\Program Files (x86)\Microsoft Azure Site Recovery\agent\Application Data\ApplicationPolicyLogs\ is empty

Can you provide guidance on how to proceed ?
Kamil Bahrudin 0 Reputation points

2026-05-04T05:05:46.6533333+00:00
I have rebooted the VM

COM+ System Application and Volume Shadow Copy Service (VSS) are set to Manual on Startup Type column

Defender for cloud is off for this VM

I've Disabled and re-enabled replication

VM was not migrated between tenants nor subscriptions

I couldn't find C:\ProgramData\ folder

The C:\Program Files (x86)\Microsoft Azure Site Recovery\agent\Application Data\ApplicationPolicyLogs\ is empty

Can you provide guidance on how to proceed ?
Bharath Y P 9,645 Reputation points Microsoft External Staff Moderator

2026-05-04T18:27:44.6966667+00:00

Thanks for the update. We’ll review this and get back to you shortly.
Kamil Bahrudin 0 Reputation points

2026-05-06T07:08:00.42+00:00

Hi

can I get updates on this ?
Naveena Patlolla 9,665 Reputation points Microsoft External Staff Moderator

2026-05-08T19:42:30.19+00:00

Hi Kamil Bahrudin
Could you please respond in private message?

1 answer

Your answer

Bharath Y P 9,645 Reputation points Microsoft External Staff Moderator

2026-04-28T06:40:31.87+00:00

Hello Kamil Bahrudin, thank you for posting your query on Microsoft Q&A platform.

We are looking into your issue and will keep you posted updates. Thanks
Bharath Y P 9,645 Reputation points Microsoft External Staff Moderator

2026-04-29T02:57:25.6133333+00:00

Hello Kamil Bahrudin, Just checking to see If the information shared was helpful. Please feel free to reach out if you have any additional questions or need further clarification. Thanks
Bharath Y P 9,645 Reputation points Microsoft External Staff Moderator

2026-04-30T03:22:46.54+00:00

Hello Kamil Bahrudin, Just checking to see If the information shared was helpful. Please feel free to reach out if you have any additional questions or need further clarification. Thanks
Kamil Bahrudin 0 Reputation points

2026-04-30T07:38:01.47+00:00

Hi @Bharath Y P is outbound HTTPS required ? what if the VM must be in closed-network without internet access ?
Kamil Bahrudin 0 Reputation points

2026-04-30T07:45:46.53+00:00

Hi @Bharath Y P is outbound HTTPS required ? what if the VM must be in closed-network without internet access ?
Bharath Y P 9,645 Reputation points Microsoft External Staff Moderator

2026-04-30T09:52:33.7733333+00:00

Yes, Replication requires outbound connectivity to specific Azure endpoints (for storage, authentication, and service communication). The VM must reach endpoints such as:

login.microsoftonline.com > authentication

*.hypervrecoverymanager.windowsazure.com > replication coordination

*.blob.core.windows.net > data transfer

To assist you further, could you please help us with the below details:

Is the VM in a fully isolated (air‑gapped) network, or is limited outbound access allowed?

Is outbound HTTPS (TCP 443) currently permitted from the VM?

Are there any URL/FQDN restrictions for outbound Azure service endpoints?

Do you have Azure Firewall, Private Endpoint, or ExpressRoute (Microsoft peering) available in your environment?

Thanks.
Kamil Bahrudin 0 Reputation points

2026-05-01T01:33:25.9233333+00:00

DNS resolution is successful

TCP connection test is successful

VM Status is running and VM Agent status is Ready

NSG allows outbound internet access

Is there any other reasons on why this error occurs ?

Which logs within "C:\Program Files (x86)\Microsoft Azure Site Recovery\agent" do I need to provide ?
Kamil Bahrudin 0 Reputation points

2026-05-02T00:38:41.5733333+00:00

I have rebooted the VM

COM+ System Application and Volume Shadow Copy Service (VSS) are set to Manual on Startup Type column

Defender for cloud is off for this VM

I've Disabled and re-enabled replication

VM was not migrated between tenants nor subscriptions

I couldn't find C:\ProgramData\ folder

The C:\Program Files (x86)\Microsoft Azure Site Recovery\agent\Application Data\ApplicationPolicyLogs\ is empty

Can you provide guidance on how to proceed ?
Kamil Bahrudin 0 Reputation points

2026-05-04T05:05:46.6533333+00:00

I have rebooted the VM

COM+ System Application and Volume Shadow Copy Service (VSS) are set to Manual on Startup Type column

Defender for cloud is off for this VM

I've Disabled and re-enabled replication

VM was not migrated between tenants nor subscriptions

I couldn't find C:\ProgramData\ folder

The C:\Program Files (x86)\Microsoft Azure Site Recovery\agent\Application Data\ApplicationPolicyLogs\ is empty

Can you provide guidance on how to proceed ?
Bharath Y P 9,645 Reputation points Microsoft External Staff Moderator

2026-05-04T18:27:44.6966667+00:00

Thanks for the update. We’ll review this and get back to you shortly.
Kamil Bahrudin 0 Reputation points

2026-05-06T07:08:00.42+00:00

Hi

can I get updates on this ?
Naveena Patlolla 9,665 Reputation points Microsoft External Staff Moderator

2026-05-08T19:42:30.19+00:00

Hi Kamil Bahrudin
Could you please respond in private message?

Answer 1

Error code 150060 is not described in the provided troubleshooting content. However, several common causes of Azure Site Recovery replication failures for Azure VMs can be checked on the Windows 11 source VM:

Verify VM provisioning state
- In Azure portal, open Resource Explorer → Subscriptions → your subscription → ResourceGroups → your VM’s resource group → Resources → your VM.
- In the instance view, confirm provisioningState is Succeeded.
- If it is Failed, open a support case with Microsoft. If it is Updating, wait for any ongoing extension/operation to complete, then retry enabling replication.
Check for stale Site Recovery configuration If this VM was previously protected and replication was disabled or the vault/resource group was deleted, stale links can block replication.
- Remove any resource locks from the VM or its resource group.
- Download and run the Cleanup-Stale-ASR-Config-Azure-VM.ps1 script referenced in the documentation.
- Run it with Subscription ID, VM Resource Group, and VM name; ensure it completes without errors, then retry enabling replication.
Ensure required trusted root certificates exist (Windows 11 VM)
- Install the latest Windows Updates on the VM so all required trusted root certificates and CRLs are present.
- From inside the VM, browse to https://login.microsoftonline.com to confirm connectivity and certificate trust.
- Retry the enable replication job.
Validate outbound connectivity and NSG/proxy configuration
- If NSGs or firewalls control outbound traffic, use Azure service tags for Site Recovery as documented; IP allowlists are no longer supported.
- If traffic goes through a proxy, ensure the Mobility service can detect or use the proxy:
  - On Windows, verify Internet Explorer proxy settings or configure ProxyInfo.conf in C:\ProgramData\Microsoft Azure Site Recovery\Config with:
```
       [proxy]
       Address=http://<proxy-ip>
       Port=<port>
```
  - Only unauthenticated proxies are supported.
Check subscription quota in target region
- Confirm the subscription has quota to create VMs of the required size in the target region.
- If quota is insufficient, request a quota increase for the needed VM sizes or choose a different target region with sufficient capacity, then retry replication.

If replication continues to fail after these checks, collect the detailed job error information from the Recovery Services vault and open a support ticket, referencing the job ID and error code 150060.

References:

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Azure Site Recovery replication failed due to internal error - error code : 150060

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