Additional calendar-related features and issues within Microsoft Teams for business
Hi @HuckabyBeth-9416,
Thank you for the detailed explanation and the screenshots.
Based on your sharing, the Bookings app within your Teams client has become stuck on a specific date range selection, which can happen if a custom range was accidentally initiated in the date picker.
To help me narrow this down, could you please provide the following two pieces of information:
- Current Teams version: you can find this by clicking the three dots (...) next to your profile picture, then navigating to Settings > About Teams.
- The full screenshot: please share a full screenshot via private message. This will help me identify specific configurations on my end. For your security, please ensure this is only shared through the private message I have opened.
In the meantime, please follow these troubleshooting steps to reset the calendar view:
1/ Isolate the issue between web and desktop app
Open a browser in Incognito/InPrivate mode.
- Go to book.ms and check the calendar view there.
- If the "Day" view works correctly on the web, the issue is isolated to your Teams Desktop client.
2/ Reset the Teams Client cache
- On Windows, ensure Microsoft Teams is fully closed by right clicking the icon in your system tray (near the clock) and choosing Quit.
- Press the Windows Key + R to open the Run command.
- Copy and paste this path into the text field:
%userprofile%\appdata\local\Packages\MSTeams_8wekyb3d8bbwe\LocalCache\Microsoft\MSTeams - Once the folder opens, select everything inside and delete it.
3/ Adjust UI scaling and zoom
Sometimes the "Day by Staff" view requires a certain horizontal resolution to render a single day properly.
- Inside Teams, press Ctrl + 0 to reset zoom to 100%.
- If you are on a laptop or smaller monitor, try zooming out (Ctrl + minus sign) to see if the single-day columns snap back into place.
Please understand that our initial reply may not always immediately resolve the issue. However, with your help and more detailed information, we can work together to find a solution.
I look forward to your response so we can continue troubleshooting this matter. Please let me know if you have any other questions in the meantime.
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