Miscellaneous topics that do not fit into specific categories.
"Hi Michael,
Since you are paying a monthly subscription by credit card, you most likely have a Microsoft 365 subscription. To get the apps downloaded and working on your computer, please follow these steps:
Sign In: Open your web browser and go to account.microsoft.com. Sign in with the exact email address you used when you set up your monthly payment.
Download: On your account dashboard, look at the top right corner and click the "Install apps" (or "Install Office") button. Select "Microsoft 365 apps" to download the setup file.
Install: Open your computer's Downloads folder and double-click the file you just downloaded to start the installation. Let it run until it says "You're all set!.
Activate: Open Microsoft Word or Excel from your computer. It will prompt you to sign in. Enter the same email and password from Step 1 so it can verify your monthly payment.
Let us know if you run into any specific error messages during these steps!"