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Error 715-123420 (RTFP fraud block) deploying gpt-5.5 and gpt-image-2 — request security-team review/unblock

佳辉 苑 0 Reputation points
2026-06-01T17:20:11.2666667+00:00

This subscription has been in continuous internal use and testing within our company. We recently found that deploying gpt-5.5 and gpt-image-2 in Azure AI Foundry fails with error 715-123420: "An error occurred. Please reach out to support for additional assistance." This looks like an RTFP (Real-Time Fraud Protection) platform-level block, so I am requesting a security-team review and unblock. Evidence that it is model-specific and NOT an account, quota, or region issue: on the same subscription, same resource, and same region (East US 2), gpt-4o-mini deploys successfully and runs inference normally, and grok-4.3 and gpt-5.4 are also deployed and working — only gpt-5.5 (2026-04-24) and gpt-image-2 (2026-04-21) return 715-123420, with quota available for all of them. Subscription ID (for lookup): 3ddd4beb-62bc-408b-9926-b8160bf3451a. Deployed via the official Azure AI Foundry portal using the default Global Standard option; no custom API or Terraform. I can provide the exact resource ID and failed-deployment correlation IDs via private message.

Azure OpenAI in Foundry Models

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  1. Anshika Varshney 13,305 Reputation points Microsoft External Staff Moderator
    2026-06-01T18:08:12.19+00:00

    Hello @佳辉 苑

    When this error occurs (Error Code 715-123420 or 555420), it indicates that Azure AI Foundry has blocked GPT model deployment due to a fraud signal, and the request requires review by the appropriate internal team.

    We have received an update from the PG team that the issue has been rectified. Analysis and adjustments completed, please try again within 1-2hours.

    Could you please check from your end and confirm whether the issue is now resolved?

    If the updated response resolves your query, kindly consider clicking Upvote and Accept Answer so it can help others as well.

    Looking forward to your response. Thankyou!

    Thankyou!

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  2. AI answer

    2026-06-01T17:20:27.91+00:00

    Error 715-123420 (RTFP fraud block) isn’t described in the provided documentation, but there are a few supported checks and mitigations relevant to deploying GPT-5.5 and other Foundry models:

    1. Confirm model access and region support
      • GPT-5.5 has specific access and quota requirements. Some quota tiers require explicit quota requests before deployment is allowed. Tier 5 and Tier 6 subscriptions have GPT-5.5 quota by default.
      • Verify that the target region supports GPT-5.5 and gpt-image-2 and that the subscription has access to these models in that region. If a model or version is not available in the selected region, deployment fails.
      • If region is the issue, switch to a region where the model is supported.
    2. Check quota for the models
      • In Azure AI Foundry, go to Management Center → Quota and verify:
        • There is available Tokens-per-Minute (TPM) quota for GPT-5.5 and gpt-image-2 in the chosen region.
        • No “quota exceeded” or “regional capacity unavailable” status is shown for these models.
      • If quota is exhausted, either:
        • Reallocate TPM from existing deployments of the same model in that region, or
        • Submit a quota increase request using the quota increase form referenced in the documentation.
    3. Validate deployment failures against known issues
      • For GPT-4.1 series there are known context/tool-size related failures, but these are runtime errors, not fraud blocks. This helps confirm that the 715-123420 error is not a standard context or payload issue but more likely related to access, policy, or backend validation.
    4. Check for policy or access constraints
      • If there are Azure Policy assignments or security baselines restricting Azure AI Foundry usage (for example, policies around public network access or specific model families), these can cause deployment failures even when quota and region are correct.
      • Review subscription- and management-group–level policies that apply to Azure AI Foundry resources and confirm none are blocking GPT-5.x or image models.
    5. When to escalate to support/security
      • If:
        • Region is supported,
        • Subscription tier and model access are correct,
        • Quota is available and not exceeded,
        • No blocking Azure Policy is in place,
      • and deployments still fail with the same fraud-related code, this indicates a backend validation or risk-flag condition that cannot be resolved from the portal.
      • In that case, open an Azure support request and include:
        • Subscription ID and region
        • Model IDs (gpt-5.5, gpt-image-2)
        • Exact error code and message (715-123420 RTFP fraud block)
        • Approximate timestamps and request IDs from failed deployment attempts
      • The support team can then route the case to the appropriate internal risk/security team to review and, if appropriate, remove or adjust the block on the subscription.

    Summary actions:

    1. Verify GPT-5.5 and gpt-image-2 are supported in the chosen region.
    2. Confirm sufficient TPM quota for both models; request more or reallocate if needed.
    3. Check for any Azure Policies or security controls that might be blocking these models.
    4. If all checks pass and the error persists, raise an Azure support ticket with full error details so the backend/security team can review and unblock the subscription if warranted.

    References:

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