Additional meeting and call-related features and issues within Microsoft Teams for business
The detailed Teams attendance report (with join/leave times and duration) is different from the basic “response” list (accepted/declined). To get the detailed report and to understand why it might appear missing, check the following:
- Verify the meeting option was enabled
- Before or during the meeting, the organizer must have Allow attendance report turned on in Meeting options → Participation.
- If this toggle was off, a detailed attendance report will not be generated for that meeting.
- Where to find the detailed attendance report after the meeting
- In Teams, select Chat.
- Open the chat for the past meeting.
- Select the Attendance tab.
- Select Download to get the .csv report with join time, leave time, and duration.
If the report is not visible in the meeting chat:
- Confirm that the meeting was scheduled in Teams (not an ad-hoc/instant channel meeting). Attendance reports aren’t supported for instant channel meetings.
- Check that the meeting has fully ended and wait a few minutes; reports are typically available about five minutes after the event ends.
- If the meeting had more than 120 participants, note that the during-meeting report may show only some attendees, but the post-meeting report (via the Attendance tab) should contain all attendees.
- Confirm that the organizer’s policy allows attendance reports An admin can disable or restrict attendance reports via Teams meeting policies:
- In the Teams admin center: Meetings → Meeting policies → Meeting scheduling → Attendance and engagement report.
- If set to Off, organizers with that policy cannot view or download attendance reports.
- If set to On, but organizers can turn it off or On, organizers should be able to access the report (subject to the meeting option mentioned above).
If the policy is Off or restricted, contact the IT admin to:
- Set Attendance and engagement report to On or On, but organizers can turn it off.
- Optionally adjust Include attendees in the report and Attendee information so that join/leave times and durations are included.
- Known limitations that can explain “missing” data Even when a report exists, some data may be absent due to known limitations:
- Instant channel meetings: no attendance reports.
- View-only attendees: not included in the report.
- People who waited in the lobby and were never admitted: not included.
- Deleted breakout rooms: no insights from those rooms.
If all of the above are correct (meeting option on, policy allows reports, scheduled meeting, not instant channel) and the Attendance tab still does not appear, escalate through the IT admin to check tenant policies and known issues, as attendance reports are controlled centrally and stored with the organizer’s data.
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