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Founders Hub: LinkedIn Verification BadRequest (Conflict) & Startup Portal Login Loop

Luis 0 Reputation points
2026-06-03T14:51:12.7766667+00:00

Hi Microsoft Support Team,

I am experiencing a critical blocking issue with my Microsoft for Startups Founders Hub account. I am unable to verify my LinkedIn profile (in order to get startup-status and benefits) and, at the same time, I am completely locked out of the Founders Hub support portal.

Here are the details of the two issues:

1. LinkedIn Verification Error (Azure Portal) When I click the "Verify with LinkedIn" button in the Azure Portal to unlock my startup credits, the authentication process fails. After I sign in to LinkedIn, the popup returns the following error: {"error":{"code":"BadRequest","message":"BadRequest (Conflict)"}} I have already tried using different browsers (Edge, Chrome) and InPrivate/Incognito modes, but the backend conflict persists.

2. Login Loop (Founders Hub Portal) Because of this error, I tried to open a support ticket via the Founders Hub Portal (portal.startups.microsoft.com). However, when I log in with the exact account I used to apply, it just silently redirects me back to the login/apply page without any error message. I am stuck in an infinite login loop.

Since I cannot open a ticket through the standard Founders Hub Portal, and the generic Azure Portal requires a paid subscription for technical support, I have no other way to contact the team.

Could you please escalate this to the Founders Hub backend team? It seems there is a database conflict regarding my LinkedIn integration that needs to be resolved manually so I can access my portal again.

Thank you in advance for your help!

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

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  1. Jerald Felix 13,415 Reputation points Volunteer Moderator
    2026-06-04T04:26:51.8066667+00:00

    Hello Luis,

    Greetings! Thanks for raising this question in Q&A forum.

    The issues you're facing the LinkedIn verification "BadRequest (Conflict)" error and the Founders Hub portal login loop — are typically caused by a duplicate or conflicting LinkedIn account association already stored in the backend for your Founders Hub profile. This means your LinkedIn identity may have been partially linked before, creating a conflict that prevents a fresh connection. The login loop is often a session or account mismatch where the portal doesn't fully recognize your registered account.

    Here's how you can try to resolve this step by step:

    For the LinkedIn Verification Error:

    1. Go to your LinkedIn account settings and revoke/disconnect any existing Microsoft or Azure app permissions. You can do this at: LinkedIn → Settings → Data Privacy → Other Applications → Permitted Services, and remove any Microsoft-related apps listed there.

    Clear your browser cache and cookies completely, then try the LinkedIn verification again in a fresh InPrivate/Incognito window.

    Make sure the LinkedIn account you're connecting is a personal LinkedIn profile (not a company page) and that it matches the same email used in your Founders Hub application.

    If the conflict persists, it's likely a backend duplicate record issue that needs manual intervention from the Founders Hub team.

    For the Portal Login Loop:

    Make sure you're signing in at portal.startups.microsoft.com using the exact Microsoft account (email) you used when you originally applied for Founders Hub — even a slight mismatch causes a silent redirect loop.

    Try signing out of all Microsoft accounts in your browser, then sign in fresh with just that one account.

    If the loop continues, try a different device or browser entirely.

    To escalate this directly to the Founders Hub team (since the portal is inaccessible):

    Use the Microsoft for Startups contact form here: https://startups.microsoft.com/en-us/contact/

    You can also reach them via the official Microsoft for Startups Twitter/X handle: @MSFTStartups — explain your situation briefly and ask for a support escalation.

    Alternatively, email ms4s@microsoft.com (the Microsoft for Startups team inbox) with your registered email, a description of both issues, and mention the "BadRequest (Conflict)" error — this helps them identify the backend record quickly.

    Since this appears to be a backend database conflict, the Founders Hub engineering team will need to manually clear the duplicate LinkedIn association on their side. The steps above should help you reach them through an alternate channel while your portal access is being restored.

    If this answer helps you kindly accept the answer which will help others who have similar questions.

    Best Regards,

    Jerald Felix.

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