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HVEC Pro Player UNABLE TO DOWLOAD FROM MIRCOFOFT SITE

vikram kaul 0 Reputation points
2026-06-06T15:51:37.92+00:00

I purchased HVEC pro player online by paying INR 164/-0. I am unable to find the download of this application. Please share the link to download this.

Microsoft Edge | Audio and video playback | Windows 11
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  1. Ramesh Srinivasan 81,640 Reputation points Independent Advisor
    2026-06-06T16:28:16.1533333+00:00

    Hi Vikram,

    Please see if the following software is what you're looking for.

    HEVC Pro Player - Download and install on Windows | Microsoft Store

    Alternatively, you should be able to look up the app in the Microsoft Store and install it from there.

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  2. AI answer

    2026-06-06T15:51:49.62+00:00

    The HEVC/“HVEC” functionality on Windows is provided through the HEVC Video Extensions app from Microsoft Store, not via a direct standalone installer link.

    To get or re‑install it:

    1. Open Microsoft Store on Windows 11.
    2. Select your profile icon and make sure the same Microsoft account used for the purchase is signed in.
    3. Go to Library → look for HEVC Video Extensions (or similar) and select Install if it appears.
    4. If it does not appear in Library, search in the Store for HEVC Video Extensions and install it from there if the Install button is available.

    If the app does not show as purchased or installable even though payment was made, sign in to the Order history page with the same account used for the purchase and verify the order is listed. If it is missing or there is a billing problem, contact Microsoft Support or the original seller to resolve the purchase.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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