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Microsoft Advertising | Advertiser identity verification | Verify as a business
Confirming business identity to meet advertising transparency and compliance standards
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Hello,
Thank you for using our Microsoft Advertising Learn Q&A Platform!
We understand how concerning it can be to find that your account has been placed on hold. Please note that Microsoft Advertising uses a combination of automated systems and manual reviews to help ensure a safe and trustworthy advertising environment for all users. Occasionally, our system may automatically flag accounts for further review if it detects activity that requires verification. When this happens, the account may be temporarily restricted or paused.
To protect your privacy and account security, we’re unable to review or discuss specific account details in a public forum. However, our support team will be happy to assist you in resolving this matter as quickly as possible through the appropriate channels.
We kindly recommend that you contact Microsoft Advertising Support directly so that a dedicated agent can perform a manual review of your account and provide personalized assistance. This will help ensure that any issues are properly identified and resolved.
In the meantime, I will also send you a private message here in the forum. Please reply to that message with your account details, and I will do my best to take a closer look and assist you further.
We appreciate your understanding and cooperation, especially regarding privacy and security requirements, and we’re here to support you through the process.
Thank you for your patience, and we look forward to helping you resolve this issue.
Kind regards,
Arsen D. | Microsoft Advertising Support Specialist | 800-518-5689