Microsoft Teams | Microsoft Teams for business | Settings | Other
Additional settings-related features and issues within Microsoft Teams for business
Hello,
nothing works, and all my settings are correctly in place
Teams Maestro keeps on skipping my meetings
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Sami-Joseph Bselis
0
Reputation points
Hello,
i dont know why, but recently my teams maestro is skipping all my meetings. I do see it planned to join but when the meetings starts, it doesnt join and goes in my skipped meetings.
What happened? I need it fixed ASAP. please help
Microsoft Teams | Microsoft Teams for business | Settings | Other
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Alexis-NG 16,520 Reputation points Microsoft External Staff Moderator2026-06-09T20:29:42.0066667+00:00 I hope everything is going well on your end.
I am following up on the support thread that has been discussed and wanted to check whether the information shared in my previous response helped address the issue you were experiencing.
If you are still encountering any issues or have additional questions, please feel free to reach out at any time. I would be happy to assist further as needed.
Additionally, ensuring that everything is functioning as expected and that your experience remains smooth is a top priority.
Thank you again for your collaboration throughout the troubleshooting process. I look forward to hearing from you
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Sami-Joseph Bselis 0 Reputation points
2026-06-10T13:07:58.31+00:00 -
Alexis-NG 16,520 Reputation points Microsoft External Staff Moderator
2026-06-10T15:55:04.6366667+00:00 If adding the bot directly to your meeting also does not work, please contact your IT administrator to confirm whether the Maestro bot has been restricted or blocked by any organizational policies. You can also ask them to use their admin credentials to submit a support request through the Microsoft 365 Admin Center on your behalf.
Microsoft also provides customer service phone numbers based on your region. Your IT admin can find the appropriate contact number here: Customer service phone numbers - Microsoft Support
This route ensures that a Microsoft support engineer can initiate a remote session to investigate backend configurations, run advanced diagnostic tools, and, if necessary, escalate the case to specialized teams with access to internal systems and logs. These backend resources are essential for resolving issues that go beyond what’s visible in the user interface.
At the same time, they can contact Maestro Support at Contact us to determine whether this is a server-side issue.
Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
As community moderators, we’re here to guide you, but due to privacy and security limitations, we don’t have access to the backend tools required for a full resolution. For this reason, contacting Microsoft Support via the Admin Center is the most secure and efficient way forward.
In case you do not know who is your IT admin, kindly refer to this article: How do I find my Microsoft 365 admin? - Microsoft Support
I hope this helps you resolve the issue quickly. I’m glad to assist and truly hope the information provided has been useful. Please feel free to reach out anytime if you need further assistance.
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Alexis-NG 16,520 Reputation points Microsoft External Staff Moderator
2026-06-08T16:06:59.74+00:00 Good day, and I appreciate the clear explanation of your concern
In order to troubleshoot this issue, you can try to configure settings in the following options below:
Option 1: Check your auto-join profile
TeamsMaestro has built-in filters to prevent it from intruding on meetings where it isn't wanted. If your settings were recently cleared or modified, it might be filtering your calendar too aggressively.
- Open the TeamsMaestro app inside Microsoft Teams.
- Click the Settings (Gear) Icon in the upper-right corner and select the Calendar tab.
- Look at your auto-join preferences. If it is set to "Meetings I host" but you are attending a meeting organized by a colleague, TeamsMaestro will automatically skip it.
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- Change this setting to "All meetings I'm invited to" if you want it back on universal duty.
Option 2: Verify the "Upcoming" toggles
Each synced calendar event has its own individual authorization switch within the app.
- Go to the Upcoming tab in the TeamsMaestro dashboard.
- Scan the list for your recurring or upcoming sessions. If the toggle next to a specific meeting series has been accidentally switched off, the bot will treat it as an explicit instruction to stay away and log it as skipped. Ensure the toggle is flipped back On.
Option 3: Add Bot directly into your meeting
If you have a meeting starting immediately and the calendar sync is failing you, please open the TeamsMaestro dashboard, locate the text box in the bottom-left corner, paste the Microsoft Teams meeting link directly into it, and click "Add bot." This forces the bot to bypass the calendar automation and march straight into the call.
However, if you are joining a meeting hosted by an external company or client, their organizational security policies override yours.
- If their IT administrator has disabled "Anonymous users can interact with apps in meetings" or set the lobby to "Only organizers and co-organizers can bypass," the TeamsMaestro bot will be blocked at the digital door.
- When the bot is refused entry or left in a lobby indefinitely, the system eventually flags the session as skipped.
Additionally, if the issue persists after adjusting all available settings, you may want to contact Maestro Support at Contact us to determine whether this is a server-side issue.
Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
I hope this provides enough clarity and helps you stay inform with your current situation.
Thank you for your patience and your understanding. If you have any questions or need further assistance, please feel free to share them in the comments on this post so I can continue to support you.
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