I have teams premium but the ‘Require approval of all all event registrations’ options is not visible at all

Question

I have teams premium but the ‘Require approval of all all event registrations’ options is not visible at all

Ian M 0

I want this:

But I have this:

User's image

ITs definitely teams premium as the other options, like water mark and security options are there which are not in standard teams..

Any help??

Ian M 0 Reputation points

2026-06-09T11:27:05.8066667+00:00

I am the admin, so how do I sort this out..

2 answers

Your answer

Ian M 0 Reputation points

2026-06-09T11:27:05.8066667+00:00

I am the admin, so how do I sort this out..

Answer 1

Jess-Q 11,415 Microsoft External Staff Moderator

Hi @Ian M

Regarding your issue, may I kindly ask a few questions to help understand it better:

Have you tried opening the same webinar in a different browser (Edge/Chrome) or an incognito/private window?
If you have access to Teams desktop, could you check if the options appear there as well? Also, please try clearing your Teams cache and reloading the webinar page? For more details, please refer to: Clear the Teams client cache
Are other users in your tenant with licensed Teams Premium license also experiencing the same issue, or is it only happening for your account?

Hope to hear back from you soon. 

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread

Jess-Q 11,415 Reputation points Microsoft External Staff Moderator

2026-06-10T15:06:34.96+00:00

Hi @Ian M,

I hope you're doing well. I wanted to follow up and check if you've had a chance to review the replies provided regarding the issue we discussed. Any updates or insights you could share would be greatly appreciated.
Ian M 0 Reputation points

2026-06-10T21:49:44.2466667+00:00

Hi @Jess-Q

I have tried different browser, I go into mode.

I use iPad. Having the same problem after deleting and reinstalling the teams app.

Logged in and out of teams in the web browsers, still no difference.

I am the only license holder and have full access to the admin centre.
Jess-Q 11,415 Reputation points Microsoft External Staff Moderator

2026-06-11T14:13:51.11+00:00
Hi @Ian M,

If you've exhausted all the troubleshooting steps above and the issue still persists, and you are using a business account (Microsoft 365 for Business), I'd recommend contacting Microsoft Support for further assistance.

A technical support engineer can perform a remote session to investigate the situation, verify the backend configurations, and run any necessary synchronization tools to resolve the problem. If the issue requires further attention, they can escalate it to a specialized team for deeper analysis.

When you do, please include your PowerShell outputs, a screenshot of the configured domain notification setting, confirmation of the Teams Premium license assignment, and the organizer's UPN and tenant ID this will help support understand the issue faster.

Here’s what your Microsoft 365 Global Admin (IT Admin) should do next:

Submit a Service Request: The Global Admin should create a service request with Microsoft support to get advanced technical assistance and diagnostics. For detailed instructions on how to get support, please refer to Get support - Microsoft 365 admin.   

Find Your Microsoft 365 Admin: If you’re unsure who the Global Admin is within your organization, you can find guidance on locating them here: How do I find my Microsoft 365 admin?

If your subscription is managed through a Microsoft partner or reseller, they can also assist with opening a support request and liaising with Microsoft on your behalf.

Note: If you’re an end-user, please coordinate with your Office 365 Global Administrator to handle these steps. 

Before submitting the ticket, make sure the Support Assistant is turned Off as several customers have reported that when the Support Assistant is enabled, the Contact Support option may not appear.

As shown in the screenshot, simply switch Support Assistant > Off, then enter your issue description. Once disabled, the Contact Support button should appear, allowing you to submit the ticket normally.

I apologize for redirecting you the related team support, as the moderators in this community don’t have access to the detailed system needed to troubleshoot this effectively due to privacy and security constraints. But Microsoft’s support team has elevated permissions and access to backend systems that we, as community moderators, do not. This ensures your issue is handled with the right tools and expertise and helps you get a faster resolution.

Hopefully they will be to help resolve your issue effectively.

Answer 2

The “Require manual approval of all event registrations” option is a Teams Premium advanced registration feature that’s controlled by your organization’s configuration and policies, not just by having a Teams Premium license on the organizer account.

From the documentation:

Reviewing registration requests (manual approval) is available as part of Teams Premium and requires that the feature be enabled in the tenant.
If registration abilities are missing from the event configuration, the guidance is to contact the IT admin to enable the advanced registration features.

Actionable steps:

Confirm that the organizer account has both a standard Teams license and a Teams Premium license assigned and active. Teams Premium is an add‑on and does not replace the base Teams license.
Ask the Microsoft 365/Teams admin to verify that Teams Premium is active in the tenant (at least one active Teams Premium license) and that advanced webinar registration features are allowed by policy.
If the feature should be available but still does not appear, the admin should open a support ticket with Microsoft using the Teams admin or Microsoft 365 admin center so engineering can check the tenant configuration.

Until the admin enables or Microsoft fixes the tenant‑side configuration, the “Require manual approval of all event registrations” toggle will not appear in the Registration > Configuration pane even if other Teams Premium features (like watermarking and advanced security) are visible.

References:

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I have teams premium but the ‘Require approval of all all event registrations’ options is not visible at all

2 answers

Your answer