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I purchased one year MS 365 subscription from Best Buy when I bought my new PC. They loaded MS 365 using my purchased Key # But MS is charging me monthly for MS 365 what do I do?
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
Hello,
Sounds like two separate Microsoft 365 plans.
Can you go to https://account.live.com > Subscriptions, and confirm if there's an active one listed there?