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Can't Schedule Teams on Delegate Calendar

Kelsey 0 Reputation points
2026-06-10T15:06:33.36+00:00

I have a shared calendar from the advisor I work for through outlook, and I am not able to schedule Teams meetings on his calendar. I tried to schedule the Teams meeting on my calendar first and drag and drop the meeting onto his calendar, but I am getting the error that copying the meeting is not supported. I need this fixed as I schedule all his client meetings through Teams and I don't want the meetings also scheduled on my calendar. Does anyone have a fix for this? I have all the necessary permissions.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Schedule meetings
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  1. Chris Duong 9,085 Reputation points Microsoft External Staff Moderator
    2026-06-10T15:58:39.3233333+00:00

    Hi @Kelsey, 

    Good day. Thank you for reaching out, and I appreciate you sharing the details of your situation. 

    Just a quick note before we continue: this is a user-to-user community forum, so I don’t have access to your Microsoft 365 tenant, your account, or your device to make changes directly. However, I’m here to support you the best I can within these constraints, by providing clear next steps, sharing applicable resources, and directing you to the appropriate support channels.  

    Based on what you described, the issue is likely related to how Microsoft Teams meetings are tied to the calendar account that originally creates the meeting. When a Teams meeting is created on your own calendar, the Teams meeting link and organizer information are associated with your account. Because of this, copying or dragging that Teams meeting to another person’s calendar may not be supported, which is why you are seeing the error message that copying the meeting is not supported. 

    However, since this behavior is impacting your workflow, there is also a possibility that it could be related to an underlying incident rather than expected functionality, and this should be further investigated.

    In the meantime, I recommend the following checks:  

    Since I’m not sure which steps you or the advisor have already checked, you may skip any steps that have already been completed. 

    1/ Confirm delegate access 

    Please ask the advisor to confirm that your account has been added as a delegate, not only as a shared calendar user. 

    For Classic Outlook: 

    1. Open Outlook. 
    2. Go to File > Account Settings > Delegate Access. 
    3. Confirm that your account is listed. 
    4. If not, select Add, search for your account, and add it. 
    5. Set the advisor’s Calendar permission to Editor or the appropriate delegate level required by your organization. 
    6. Save the changes. 

    For New Outlook: 

    1. Open Outlook and go to Calendar. 
    2. Select the advisor’s calendar. 
    3. Open Sharing and permissions. 
    4. Confirm that your account is listed. 
    5. Make sure your permission is set to Delegate or an appropriate edit/delegate permission level. 
    6. Save the changes. 

    Please note that basic shared calendar access may allow you to view or edit calendar items, but it may not be enough to create Teams meetings on behalf of the advisor. 

    2/ Restart Outlook and Teams 

    • After permissions are updated, fully close and reopen both Outlook and Teams. 
    • You may also want to sign out and sign back in if the changes do not appear immediately. 

    3/ Create the Teams meeting directly from the advisor’s calendar 

    Please avoid creating the Teams meeting on your own calendar and then dragging or copying it to the advisor’s calendar. Teams meeting details are tied to the account/calendar that originally creates the meeting, so copying or moving it may not be supported. 

    For Classic Outlook: 

    1. Go to Calendar. 
    2. Open/select the advisor’s calendar. 
    3. Click New Teams Meeting. 
    4. Add the attendees, date, time, and meeting details. 
    5. Confirm the meeting is being created under the advisor’s calendar. 
    6. Click Send. 

    For New Outlook: 

    1. Go to Calendar. 
    2. Select the advisor’s calendar. 
    3. Click New event. 
    4. Add the attendees, date, time, and meeting details. 
    5. Turn on the Teams meeting option. 
    6. Confirm the event is being created on the advisor’s calendar. 
    7. Click Send. 

    If the issue continues in the Outlook desktop app, please try creating the Teams meeting from Outlook on the web as a comparison test. 

    4/ Contact your IT department 

    If the issue still continues after these steps, please reach out to your organization’s IT support team so they can review the delegate permissions, Teams meeting add-in, calendar sharing configuration, and any applicable Teams or Exchange policies. 

    Additionally, if needed, your IT team can also raise a support ticket with Microsoft Support through the Microsoft 365 Admin Center for deeper investigation. They have access to backend configurations and can perform a more in-depth investigation. At the very least, they can provide the most effective workaround to ensure your experience remains smooth and secure.     

    In case you do not know who is your IT admin, kindly refer to this article: How do I find my Microsoft 365 admin? - Microsoft Support  

    I hope this information is helpful. Should you have any further questions or need additional assistance, please feel free to share them in the comment below. I'm very happy to help.  

    Thank you again for your understanding and cooperation. 

    Wishing you all the best.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it.

    Note: Follow the steps in our documentation to enable email notifications if you want to receive email notifications related to this topic.  

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  2. AI answer

    2026-06-10T15:06:47.4133333+00:00

    To schedule Teams meetings directly on the advisor’s calendar without having them on the delegate’s own calendar, the meeting must be created from the advisor’s calendar using proper delegate/shared mailbox access, not by creating it on one calendar and dragging it to another.

    Use one of these supported patterns, depending on how the advisor’s calendar is exposed.

    1. Verify delegate/shared mailbox permissions
    • The minimum permission for creating meetings on behalf of someone is Author (can read and create items); typically Editor (can read, create, and modify items) is used.
    • For classic delegation, the delegator’s mailbox must have the delegate listed with at least Author permission and the Delegate flag set. This can be configured in Outlook or via PowerShell using Set-MailboxFolderPermission with -AccessRights Author –SharingpermissionFlags Delegate.
    • These permissions are stored in the delegator’s mailbox and are what allow creating and sending meetings “on behalf of” the delegator.
    1. Schedule directly on the advisor’s calendar (Outlook on the web) Once editor or delegate access is in place and the advisor’s calendar is added to the calendar list:
    2. In Outlook on the web, go to Calendar.
    3. Make sure the advisor’s calendar is visible in the calendar list.
    4. Select New event.
    5. In Save to calendar, choose the advisor’s calendar (not the delegate’s own calendar).
    6. Add the meeting details and invitees.
    7. Ensure the event is created as a Teams meeting (depending on org settings, this may be automatic or via a Teams toggle/button).
    8. Send the meeting.

    The invitation will show as being sent from the delegate on behalf of the advisor, and the meeting will live on the advisor’s calendar only. Drag-and-drop between calendars is not supported for this scenario, which is why the “copying the meeting is not supported” error occurs.

    1. Schedule Teams meetings on a shared mailbox calendar (if the advisor uses a shared mailbox) If the advisor’s calendar is a shared mailbox calendar:
    • A delegate must create the meeting using the shared mailbox calendar, not by moving from a personal calendar.
    • A valid Teams license must be assigned either to the shared mailbox or to the user who is logged in to the shared mailbox to create a Teams meeting from that calendar.
    • Meetings must be created and updated directly in the shared mailbox calendar; drag-and-drop from another calendar is not supported.
    1. Ensure Teams/Exchange integration and delegation are configured correctly If delegation is configured but Teams options are missing when using the advisor’s calendar:
    • Confirm the delegate has at least Author or Editor permission with Delegate flag on the advisor’s Calendar folder.
    • Ensure Teams is allowed to access Exchange Web Services (EWS) in the organization configuration so that Teams calendar/meeting features work correctly for delegated scenarios.

    Once the advisor’s calendar is properly added and used as the Save to calendar target, Teams meetings can be scheduled directly on that calendar without appearing on the delegate’s own calendar, and without relying on unsupported drag-and-drop.

    References:

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