Share via

Microsoft Sculpt Ergonomic Mouse cannot be connected without its original USB dongle.

Khaled Essawy 0 Reputation points
2026-06-10T15:19:08.5933333+00:00

Kindly be informed that the dongle is broken and i don't want to lose using this mouse please, appreciate your kind support .

Surface | Accessories | Surface mice and keyboards
0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. S.Sengupta 30,891 Reputation points MVP Volunteer Moderator
    2026-06-11T00:04:30.85+00:00

    Unfortunately, the Microsoft Sculpt Ergonomic Mouse uses a proprietary 2.4GHz wireless protocol — it's not Bluetooth, and it only pairs with its original USB nano-dongle. There is no way to re-pair it with a different dongle or use it without one. Microsoft's dongles are pre-paired at the factory and cannot be cross-paired with a different mouse unit.

    You have to buy a new one.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments

  2. AI answer

    2026-06-10T15:19:18.8766667+00:00

    Sculpt Ergonomic Mouse uses a proprietary 2.4 GHz USB receiver and cannot be paired or used without its original dongle. It does not support replacement receivers or direct Bluetooth pairing.

    If the original USB receiver is broken or lost, the only supported resolution is to replace the mouse (or obtain another unit with a working, matching receiver). The existing mouse cannot be re-bound to a different receiver.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

    1 person found this answer helpful.

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.