Hi Nurul Amin,
Are the computers controlled by admin locally or from the cloud using Microsoft 365 / Entra ID admin.
If locally try using Administrative Template in Group Policy settings.
Windows Hello for Business biometric
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Nurul Amin
0
Reputation points
Hey, we deployed new enterprise laptop models equipped with integrated fingerprint scanners and infrared cameras. We want users to onboard their biometrics, but the setup screens inside Windows settings display a message: "This option is currently unavailable." Which specific administrative template overrides this?
Windows for business | Windows 365 Business
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 21%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
BryceSor 5,260 Reputation points Volunteer Moderator2026-06-11T05:19:42.5633333+00:00