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how to fix the excel and word

Flordeliza Gerida 5 Reputation points
2026-06-12T02:08:51.1166667+00:00

I cannot open the micro soft excel and micro soft word.

what should I do?

Microsoft 365 and Office | Excel | For home | Windows
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  1. Estrella721 39,590 Reputation points Independent Advisor
    2026-06-12T02:45:21.5566667+00:00

    Hi,

    Are you subscribed to a Microsoft 365 subscription, or do you have a one-time Office purchase such as Microsoft Office 2024?

    Instead of running a Quick Repair, try running an Online Repair to completely repair your Office installation:

    Go to Control Panel > Programs and Features > Microsoft 365/Office > Right click > Change, then run Online Repair.

    If the issue persists, go to: https://account.microsoft.com/services

    Could you please confirm whether your license or subscription is listed there and shown as active?

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  2. AI answer

    2026-06-12T02:09:11.85+00:00

    Try these steps in order on Windows to fix Excel and Word not opening.

    1. Run an Online Repair of Office
      1. Right-click the Start button.
      2. Select Apps and Features (Windows 10) or Installed apps (Windows 11).
      3. Find Microsoft 365 (or Office) in the list.
      4. Select it, then choose Modify (or the three dots (…) > Modify).
      5. Choose Online Repair > Repair and confirm.
      6. Let the repair complete and then restart the PC.
      7. Try opening Excel and Word again.
    2. If files still don’t open correctly when double-clicked
      1. Open Control Panel.
      2. Go to Programs > Programs and Features.
      3. Select the Office product and choose Change.
      4. Choose Quick Repair first and run it.
      5. If needed, also check file associations:
        • In Control Panel, go to Default Programs.
        • Select Set a default for a file type or link type.
        • Enter .xlsx and set it to open with Excel.
        • Enter .docx and set it to open with Word.
    3. If Excel or Word shows “ran into an error” and asks to repair
      • Skip the in-app “Repair now” if it keeps failing and rely on the full Online Repair described in step 1, which reinstalls and fixes corrupted components.

    If none of these steps help, uninstalling all Office versions from Programs and Features and reinstalling only the current Microsoft 365/Office version can resolve cases where multiple versions conflict.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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