Hi Kai B Isnes,
The behavior you’re seeing is expected because Facebook Lead Ad text (including lead form labels and prompts) is controlled by Meta’s platform settings, not by Windows or Microsoft services.
In most cases, the language shown is tied to your Facebook account or the way the lead form was originally configured.
Here are some possible checking steps that you can try:
1, Confirm your Facebook account language
- Go to Settings & privacy > Language
- Set the primary language to English
- Refresh Ads Manager
2, Review the Lead Form setup
- Open Meta Business Suite / Ads Manager > Forms
- Check the form language setting
- If the form was created in another language, create a new form in English and use it in your ad
3, Check ad language settings (if using multiple languages) - ensure English is set as the default language in the ad configuration
Some Lead Ad text may automatically adapt based on account or regional settings, and not all system text can be manually overridden.
If the issue continues after these checks, it would be best to contact Meta/Facebook support, as they can review the lead form configuration directly on their platform.
I hope this helps clarify the behavior and points you in the right direction. Let me know if you need further assistance, feel free to ask me by clicking "Add Comment" or "Add Answer" if you cannot add comment so your response will be visible. Thanks for your effort.
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