Cannot login to Windows 11 on PC. Error message: "You can't sign in with this account. Try a different account."

Welcome Briay Conditt,

I understand how frustrating it can be when you are unable to sign in to your Windows 11 PC and receive the message “You can't sign in with this account. Try a different account,” even after multiple recovery attempts. 

Before proceeding, I’d like to clarify a couple of points:  

• Is the account you are using a Microsoft account (email-based) or a local account? 
• Are you able to sign in to the same account from another device without issues? 

In the meantime, you can try these workaround steps below to troubleshoot the issue:  

Option 1: Use local account via Safe Mode 

• From the sign-in screen, holding Shift > Power > Restart 
• After restart, go to Troubleshoot > Advanced options > Startup Settings > Restart  
• Press 4 for Safe Mode 
• Try signing in or create a new local admin account via Command Prompt 

Option 2: Create a new local administrator account (offline) 

• In WinRE, go to Troubleshoot > Advanced options > Command Prompt 
• Run: 
  • net user tempadmin P@ssw0rd /add ``
  • net localgroup administrators tempadmin /add 
  • Restart and log in using this new account 

Option 3: Check system integrity 

• From Command Prompt in WinRE run:  sfc /scannow /offbootdir=C:\ /offwindir=C:\Windows 

I hope the steps above help you deal with your issue.  

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