Challenge progress not updating despite completing all modules

Question

Challenge progress not updating despite completing all modules

Jhonathan Camilo Baracaldo Diaz 0

Hello,

I joined the Transform Your Data with Context with Microsoft Fabric IQ | Agents League Skills Challenge on June 5, 2026.

My Microsoft Learn activity shows the following timeline:

June 5, 2026: Joined the challenge
June 5, 2026: Completed "Understand Microsoft Fabric IQ fundamentals"
June 7, 2026: Completed "Create an ontology with Fabric IQ"
June 8, 2026: Completed "Visualize ontology data with Microsoft Fabric IQ"
June 8, 2026: Completed "Build a Fabric data agent with an ontology"
June 10, 2026: Completed "Prepare the semantic layer for AI in Microsoft Fabric"

All five modules show 100% Completed and the corresponding badges and learning path trophies have been awarded.

However, the challenge page still shows:

Where you stand: 0 / 5 modules completed

I have waited more than 48 hours for synchronization, but the progress has not updated. Other participants appear to be progressing normally on the leaderboard.

Could you please verify whether my challenge completion has been correctly registered and advise how to resolve this issue?

Thank you.

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Jose Benjamin Solis Nolasco 8,076 Reputation points Volunteer Moderator

2026-06-12T16:55:52.44+00:00

Hello @Jhonathan Camilo Baracaldo Diaz I hope you are doing well, Make sure you were signed in with the same Microsoft Learn account when completing modules. If you switched accounts, progress won’t sync.

Did you try login with another browser?
Jhonathan Camilo Baracaldo Diaz 0 Reputation points

2026-06-12T18:39:44.1933333+00:00

Hello @Jose Benjamin Solis Nolasco ,

Thank you for your response.

I have already verified that I completed all modules while signed in with the same Microsoft Learn account that is registered for the challenge. My activity feed shows that I joined the challenge on June 5, 2026, and all five modules were completed between June 5 and June 10, 2026.

I also tested using a different browser and an incognito/private browsing session, but the issue persists.

Additionally, all five modules show 100% completion, the corresponding badges have been awarded, and the related learning path trophies are visible in my profile. However, the challenge page still shows 0/5 completed and 0% progress.

I have also submitted feedback through the Microsoft Learn feedback channel describing the issue.

Please let me know if there is any additional information I can provide to help investigate this further.

Thank you.

1 answer

Your answer

Jose Benjamin Solis Nolasco 8,076 Reputation points Volunteer Moderator

2026-06-12T16:55:52.44+00:00

Hello @Jhonathan Camilo Baracaldo Diaz I hope you are doing well, Make sure you were signed in with the same Microsoft Learn account when completing modules. If you switched accounts, progress won’t sync.

Did you try login with another browser?
Jhonathan Camilo Baracaldo Diaz 0 Reputation points

2026-06-12T18:39:44.1933333+00:00

Hello @Jose Benjamin Solis Nolasco ,

Thank you for your response.

I have already verified that I completed all modules while signed in with the same Microsoft Learn account that is registered for the challenge. My activity feed shows that I joined the challenge on June 5, 2026, and all five modules were completed between June 5 and June 10, 2026.

I also tested using a different browser and an incognito/private browsing session, but the issue persists.

Additionally, all five modules show 100% completion, the corresponding badges have been awarded, and the related learning path trophies are visible in my profile. However, the challenge page still shows 0/5 completed and 0% progress.

I have also submitted feedback through the Microsoft Learn feedback channel describing the issue.

Please let me know if there is any additional information I can provide to help investigate this further.

Thank you.

Answer 1

Challenge completion and leaderboard status are calculated from the same Learn progress data that drives module completion and badges. When the challenge page or leaderboard does not reflect completed modules, the issue is with how the challenge is reading that data rather than with the modules themselves.

From the available guidance:

Progress and leaderboards can take time to refresh, and users must be signed in while completing modules for progress to be recorded. If the display does not update, the behavior is treated as a Microsoft Learn platform issue.
For issues with loading/completing modules, sandboxes, or progress not reflecting correctly in challenges, the recommended action is to report the problem through the Microsoft Learn troubleshooting channel so the engineering/support team can investigate the specific challenge and profile.

Given that all five modules show 100% completion and badges/trophies are already awarded, the learning activity is correctly recorded on the profile. The remaining step is to have Microsoft Learn support review why the challenge collection is not consuming that data.

Action to take:

Go to the Microsoft Learn troubleshooting page: https://learn.microsoft.com/en-us/training/support/troubleshooting
Use the feedback/support option there to open an issue.
Include:
- The challenge name: "Transform Your Data with Context with Microsoft Fabric IQ | Agents League Skills Challenge".
- Dates and titles of the five completed modules.
- Screenshots showing 100% completion on the modules and 0/5 on the challenge “Where you stand” section and leaderboard.
Wait for the Learn support team to confirm and correct the challenge progress on the backend.

This is the only supported way to have the challenge and leaderboard status verified and fixed for a specific profile.

References:

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Challenge progress not updating despite completing all modules

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