Can't see my exam form

Manual voucher issuance or account-specific verification cannot be performed. For Microsoft AI Skills Fest / AI Skills Navigator voucher issues (such as a missing claim form despite completing the required playlist), the appropriate path is to contact Microsoft Credentials support so the support team can review the account and eligibility and advise on voucher options.

Use the Microsoft Credentials support channel referenced in the voucher terms to open a support request and include:

1. Microsoft Learn username and the email address used for AI Skills Navigator.
2. Details of the event/program (for example, “Microsoft AI Skills Fest 2026 / AI Skills Navigator playlist”).
3. Description of the Microsoft Forms phishing flag issue and that the voucher claim form button never appeared.
4. Screenshot(s) showing 100% completion of the required playlist.

To contact support, go to Microsoft Credentials support as indicated in the Web Summit 2026 voucher terms; the support team will typically respond within three business days.

References:

• Web Summit 2026 Microsoft Certification Exam Voucher Terms and Conditions
• MS Skillfest playlist completed but no progress nor voucher claim form - Microsoft Q&A