Is Clipchamp fixed yet?

Question

Is Clipchamp fixed yet?

Gail Cambareri 0

I haven't been able to open it on the desktop app or on the web all day. I tried the fixes I found posted on here but nothing is working. All I get is a blank screen. There doesn't seem to be any outages officially reported but I read a response here saying to reset it . I read you will lose your files/shows and I can't have that! I've put a lot of hours in on a project that I can't access to finish and I see there are others having the same problem. What is Microsoft doing about this!?

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Answer 1

Hi, good day!

I checked current reports and haven't found any indication of a widespread Clipchamp service outage at this time. However, I am seeing multiple recent reports from users experiencing a blank white screen or loading issues in Clipchamp, which may suggest a problem related to a recent update or a client-side issue rather than a complete service outage.

Please try to Repair & Reset the app

Press Start then search Clipchamp

Right click it then select App settings

Click Terminate > Repair > Reset

If this does not work and since several users appear to be reporting similar symptoms, it may be worth monitoring for additional reports and escalating the issue to the Clipchamp product team if the problem continues or becomes more widespread.

Open Clipchamp

Look for the Help icon > speech bubble (Support chat) icon in the top-right or header area.

Submit your suggestion or issue directly to the team.

In case you still can't access this, please report the issue via Feedback Hub app

https://support.microsoft.com/windows/send-feedback-to-microsoft-with-the-feedback-hub-app-f59187f8-8739-22d6-ba93-f66612949332

I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add comment" below.

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Is Clipchamp fixed yet?

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