Managing external identities to enable secure access for partners, customers, and other non-employees
Microsoft support doesn't support organization internal users directly, this includes guest user.
Instead, each organization's IT administrator is responsible for managing its users according to its internal protocols. You would have to reach out to the resource tenant who invited you, to confirm it. If they need Microsoft's support, the support request needs to come from their admin user via the Admin Center/Entra portal.