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Top row function keys stopped working and FN key is always on since recent update

Meris Lerner 0 Reputation points
2026-06-13T03:16:47.51+00:00

Since the latest update, the top row of function keys on my laptop stopped working. I press them and nothing happens.

Also, the FN key (not sure what it is) is always lit up. I would appreciate your help to resolve this issue.

Windows for home | Other | Windows update
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  1. EmilyS726 238.9K Reputation points Independent Advisor
    2026-06-13T03:49:45.05+00:00

    Hello

    This can be a fimware issue. Wonder if the recent update involves BIOS update.

    Can you type msinfo32.exe in the search on the taskbar and hit enter, then share a screenshot of the pop up please.

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