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Agents are quickly becoming part of how work gets done in enterprises around the world. They access documents, call APIs, send emails, and increasingly make decisions on behalf of users.
Most enterprises aren't designed to manage "nonhuman actors" at scale. Existing controls for users, applications, and data don't fully address how agents operate. Without a unified approach, teams must stitch together visibility and control across fragmented tools, which introduces gaps and creates an inconsistent management experience.
In practice, this fragmentation leads to agent sprawl, where agents multiply across the organization with no clear oversight or control. Teams build agents in different environments, security teams lack a complete picture, and organizations can't consistently understand what each agent can access or how it behaves over time. As agents take on more autonomous responsibilities in critical workflows, the risk profile increases.
Addressing these challenges requires more than point solutions. It requires a centralized control plane designed specifically for managing agents at enterprise scale. Agent 365 provides this control plane. It establishes a unified way to track, govern, and secure agents so organizations can move from ad hoc experimentation to treating agents as a managed, trusted part of their operating environment. Under the hood, Agent 365's agent identity, observability, governance, security, and lifecycle management capabilities are powered by Microsoft’s identity, security, data protection and compliance, and device management services—Microsoft Entra, Microsoft Defender, Microsoft Purview, and Microsoft Intune.
Identity
Agents have first-class identities with clear accountability and permissions with Microsoft Entra Agent ID. Organizations define what an agent can access, which APIs it can call, and which actions it can take by using the existing policy frameworks.
Observability
Agent interactions are observable. Teams can see what agents do, which systems they access, what data they use, and how their behavior evolves over time. This closes the current visibility gap and makes agent activity auditable.
Governance
Centralized policy controls ensure agents operate within defined boundaries. These controls enforce data access policies, restrict sensitive actions, and align agent behavior with compliance and security.
Security
Agents can take autonomous actions, so risk requires continuous management. Agent 365 provides capabilities to detect anomalous behavior, limit high-risk actions, and support response when issues occur.
Lifecycle management
Agents are managed across their lifecycle, from creation to deployment to retirement. Agent 365 lets you track versions, manage updates, and ensure agents remain compliant as requirements evolve.
Agent 365 ensures that every agent in your organization is registered, visible, and governed. But it’s not just a control plane. Agent 365 is your path to scalable AI.