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Find folder location

miguelalger 80 Reputation points
2025-10-07T19:28:40.58+00:00

I have misplaced a subfolder among all my folders in outlook. I have searched help and followed many different steps, but cannot find it. I can find an email in the folder with search but cannot find where the folder has been misplaced to. any way to find where a folder is located in the folder structure? I know the folder name

Outlook | Windows | Classic Outlook for Windows | For business
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Answer accepted by question author

Jay Tr 12,710 Reputation points Microsoft External Staff Moderator
2025-10-07T20:25:48.04+00:00

Hi @miguelalger, 

Thank you for posting your question in the Microsoft Q&A forum. 

If you accidentally moved a folder in Outlook and cannot find the folder, I would recommend trying these steps below: 

  1. Right click the email account in the Navigation Pane and then click Data File Properties from the right-clicking menu. See screenshot: 

User's image

  1. In the Outlook Today dialog box and under the General tab, click the Folder Size button. In the opening Folder Size dialog box, find your missing folder in the folder box. See screenshot: 

User's image

 

  1. Go back to Outlook main interface, find the folder according to the above folder path, then manually drag the folder back to where it belongs. 

 

I hope this information is helpful. Please follow these steps and let me know if it works for you. If not, we can work together to resolve this.  

Thank you for your patience and your understanding. If you have any questions, please feel free to reach out.  

I'm looking forward to your reply.  


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  1. miguelalger 80 Reputation points
    2025-10-07T20:12:41.2366667+00:00

    File\Tools\Mailbox Cleanup\View Mailbox Size

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