29,557 questions with Outlook | Windows | Classic Outlook for Windows | For business tags

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2 answers

Category color isn't getting applied to calendar items

I'm using Classic Outlook and I have various Rules set up to assign color-coded categories to newly received emails, appointments, events, etc. based on a set of criteria (example: who the item is from and what's in the subject line). The category gets…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-06-11T04:46:33.5133333+00:00
S. H. Drew 0 Reputation points
edited a comment 2026-06-13T04:01:23.44+00:00
Teddie-D 17,475 Reputation points Microsoft External Staff Moderator
1 answer

Outlook completely changed appearance this week and I don't know how to return it

Outlook completely changed appearance and it's functionality has worsened. Can I change it back to how it was and if so, where do I start. Appreciate any answers that could help PS Microsoft - if it aint broke, don't fix it!

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-06-12T20:57:29.3+00:00
Staff 0 Reputation points
answered 2026-06-12T22:50:10.38+00:00
Vy Nguyen 11,400 Reputation points Microsoft External Staff Moderator
2 answers

Outlook question on shared mailboxes

Is it possible to create a rule to forward a copy of emails received in a shared inbox to another mailbox account without removing the email in the shared account? TIA

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-06-12T14:39:03.9133333+00:00
Mary Pate 0 Reputation points
edited an answer 2026-06-12T19:57:11.09+00:00
Vy Nguyen 11,400 Reputation points Microsoft External Staff Moderator
2 answers

Teams & Outlook Freezing / Hanging on Windows

Hello, We are currently experiencing a moderetly widespread issue where the Microsoft Teams and Outlook (Windows desktop applications) are intermittently locking up and becoming unresponsive. This behavior is occurring on the same machines, but appears…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-05-15T17:16:35.3333333+00:00
Zimmerman, Kyle 0 Reputation points
commented 2026-06-12T19:43:10.72+00:00
Brian Mier 0 Reputation points
1 answer

How do I delete all my contacts or my entire address book in outlook?

I want to delete all of my contacts and then import a new CSV

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-02-04T15:17:22.9+00:00
ARTE 10 Reputation points
commented 2026-06-12T19:37:21.76+00:00
B Herman 0 Reputation points
1 answer

After Installing 2024-04 Windows Update, Both New and Old Outlook Unusable

After installing the April 2024 Windows Update, about a third of our devices (running Windows 11 25H2) are having major issues with Outlook. Classic Outlook freezes when a new email is received and must be killed from task manager. New Outlook freezes…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-04-20T19:41:01.97+00:00
Alex Rourke 301 Reputation points
edited the question 2026-06-12T16:03:49.59+00:00
Alex Rourke 301 Reputation points
1 answer

I am not receiving all my emails

I am not receiving all my emails. When I email myself sometimes they come in and sometimes they don’t. also I have had people email me my correct address and it sends them an email saying undeliverable. But then other times there emails will come in. I…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-06-10T20:38:27.8933333+00:00
Crystal Hanlon 0 Reputation points
commented 2026-06-12T15:21:10.46+00:00
Vy Nguyen 11,400 Reputation points Microsoft External Staff Moderator
5 answers

How to edit rwz file

How can I edit a rwz file? The Rules window is a terrible method to work through rules when someone is very organized with multiple folders.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2023-03-13T20:42:47.7733333+00:00
John Roldan 31 Reputation points
commented 2026-06-12T15:07:17.78+00:00
Hornblower409 9,445 Reputation points
2 answers

Persistent Ghost Horizontal Lines in Outlook Email Newsletter — Inconsistent Across Devices

Why do ghost horizontal grey lines keep appearing in my Outlook email newsletter even after removing all borders, distributing cells, and removing nested tables — and why does it only show up on my laptop but not on my desktop monitor?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-06-12T13:30:37.8666667+00:00
Mar Latam 0 Reputation points
edited an answer 2026-06-12T14:24:16.7266667+00:00
Jayden-P 22,990 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Find folder location

I have misplaced a subfolder among all my folders in outlook. I have searched help and followed many different steps, but cannot find it. I can find an email in the folder with search but cannot find where the folder has been misplaced to. any way to…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-10-07T19:28:40.58+00:00
miguelalger 80 Reputation points
commented 2026-06-12T14:16:23.27+00:00
2 answers One of the answers was accepted by the question author.

Enabling a delegate to share permissions in a team calendar

How do i enable a delegate to add members to a team calendar?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-06-12T12:36:25.5233333+00:00
Whalen, Thomas F 0 Reputation points
accepted 2026-06-12T14:10:09.69+00:00
Whalen, Thomas F 0 Reputation points
2 answers

Issue sending/receiving emails to external domains

Hello, For the past week, I have been experiencing an issue with my email account: I am unable to send or receive emails to/from external domains (for example, @gmail.com). Communication within Outlook domains seems to be working correctly. Could you…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-06-10T08:41:39.4433333+00:00
Ayyoub 0 Reputation points
commented 2026-06-12T10:21:30.9966667+00:00
Vergil-V 14,110 Reputation points Microsoft External Staff Moderator
3 answers

Issue with outlook app when setting business email

Request Id: [Moderator note: personal info removed] Correlation Id: [Moderator note: personal info removed] Timestamp: 2026-06-08T13:21:31Z Message: AADSTS50020: User account '[Moderator note: personal info removed]' from identity provider…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-06-08T13:28:07.9266667+00:00
Rose Fasanelli 0 Reputation points
commented 2026-06-12T10:21:10.1266667+00:00
Vergil-V 14,110 Reputation points Microsoft External Staff Moderator
2 answers

Not receiving the mails

Am unable to receive any mails but my sent mails be receiving by recepient

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-06-12T07:07:15.73+00:00
Sangamesh 0 Reputation points
edited an answer 2026-06-12T08:56:42.5266667+00:00
Vergil-V 14,110 Reputation points Microsoft External Staff Moderator
2 answers

How to Edit Group members or Add Group members as a Group Owner

In the Group Settings, I am listed as an Owner, but when I click the Group Settings the dropdown box options to Add Members or Edit Group is greyed out. How can I do this?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-06-10T15:12:34.9533333+00:00
Kari Jones 0 Reputation points
commented 2026-06-11T22:37:52.8733333+00:00
Kristen-L 13,260 Reputation points Microsoft External Staff Moderator
1 answer

Chris not Christmas

Hello How do I stop Outlook from always trying to replace Chris with Christmas? Please don't suggest something idiotic like turning off the whole predictive text option. This is the only word I don't ever want it to try to change. Lots of Chris's where I…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-06-10T14:28:31.8233333+00:00
Scott Schulte 0 Reputation points
commented 2026-06-11T22:13:46.81+00:00
Hin-V 15,400 Reputation points Microsoft External Staff Moderator
2 answers

IMAP email account won't sync

my email account: [Moderator note: Personally Identifiable Information removed] will not sync. I can't see emails I have sent. I can't save emails to folders or create folders. Please help. This is my business email and I need to be able to see all my…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-06-10T19:07:13.55+00:00
Frank Abajian 0 Reputation points
commented 2026-06-11T20:19:58.2466667+00:00
Kai-L 14,210 Reputation points Microsoft External Staff Moderator
2 answers

Outlook Classic missing groups folder/Tile

I have several users that are missing the groups folder & groups tile. Not like they cant see groups due to cached exchange mode. They cannot see any groups. I have done the standard uninstall reinstall, new profile, .etc..... They can see the…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-06-04T21:10:49.6666667+00:00
Alex McGregor 0 Reputation points
edited a comment 2026-06-11T13:13:13.6333333+00:00
Gabe Bratton 836 Reputation points Microsoft Employee Moderator
3 answers

Outlook 2024 reminder popup collapsed to tiny white box – cannot view or dismiss reminders

Outlook 2024 reminder popup collapsed to tiny white box – cannot view or dismiss reminders Outlook Classic Office LTSC Professional Plus 2024 Version 2408 Build 17932.20790 Windows 10 200% display scaling Reminders still fire Reminder popup…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-06-09T12:09:13.3566667+00:00
Jenny 0 Reputation points
commented 2026-06-11T12:15:12.7166667+00:00
Vergil-V 14,110 Reputation points Microsoft External Staff Moderator
2 answers

Outlook Category Deletion via Microsoft Graph API

We are using Microsoft Graph API to delete Outlook categories. When we delete a category using the Outlook master categories API, the category is removed from the "Manage Categories" list. However, emails that were previously assigned that…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-06-09T09:39:32.7+00:00
Sriram A 0 Reputation points
commented 2026-06-11T12:14:48.3266667+00:00
Vergil-V 14,110 Reputation points Microsoft External Staff Moderator