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How to fix Outlook mobile application crash issue vivo phone Android 14

Lokesh Jatav 0 Reputation points
2026-05-29T11:06:00.6133333+00:00

Whenever I open my mobile Outlook application it will automatically crash after 2-3 min. I have already try with reinstallation, Clear cache but it is not working for me.

Outlook | Outlook for mobile | Outlook for Android | For business
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  1. Jayden-P 22,910 Reputation points Microsoft External Staff Moderator
    2026-05-29T11:47:47.3866667+00:00

    Hi @Lokesh Jatav

    First, can you please provide your Outlook Android version? You can go to Settings > Help and Feedback > Scroll to bottom, you will see Outlook Android version.

    Have you tried restarting you phone? If not, please restart and try launching Outlook Android again.

    Try logging out of all the accounts, if you have another account, try logging in with another account. This will help narrow down if the issue is from the specific account.

    Lastly, clear the browser's cache on your device. Then remove the app and re-install it.

    Please try and let me know how it goes.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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