3,980 questions with Outlook | Outlook for mobile | Outlook for Android | For business tags

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2 answers

error code

I am trying to load Outlook onto Samsung S25+ cell phone and keep getting error message What is the issue

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-06-12T22:20:35.0033333+00:00
Jim Sheehy 0 Reputation points
edited an answer 2026-06-13T00:34:10.9066667+00:00
Teddie-D 17,475 Reputation points Microsoft External Staff Moderator
6 answers One of the answers was accepted by the question author.

My outlook app on my android phone stopped updating (no new emails since 3 days ago).

My outlook app on my android phone stopped updating (no new emails since 3 days ago). So i uninstalled but when i reinstalled it just has a spinning circle after I added my account email.

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-04-26T12:47:03.97+00:00
Daniel Peterson 20 Reputation points
commented 2026-06-05T23:00:32.5833333+00:00
Pattee Drager 0 Reputation points
1 answer One of the answers was accepted by the question author.

Outlook for Android no longer has conversation view toggle

Was the ability to turn off conversation view removed from Outlook for Android on purpose or was this an oversight? I know I had the ability a month or so ago. Version 5.2621. 0 Pixel 7 and Samsung 26 Ultra

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-06-05T16:25:01.7433333+00:00
Will B 20 Reputation points
accepted 2026-06-05T16:30:40.7766667+00:00
Will B 20 Reputation points
1 answer

Cannot add IMAP account on Android Outlook - because the account was gmail, but is now hosted elsewhere

I have an email account that was originally a gmail account. For various reasons, it is now hosted on my own email server on my own domain. When trying to add this account to Outlook, the app is so clever that it assumes it is google-hosted, and tries to…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-06-03T08:52:31.8066667+00:00
capsicum 101 Reputation points
commented 2026-06-04T15:07:42.3066667+00:00
Gabriel-N 18,380 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft Authenticator App

Hello, I need to change our password and I can't get into the account. Wants code from Authenticator App. The phone I registered is a landline and I cannot get the numbers from it We need to remove that feature for verification.

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-06-01T19:03:43.9333333+00:00
support 0 Reputation points
edited an answer 2026-06-01T20:51:38.5933333+00:00
Kristen-L 13,260 Reputation points Microsoft External Staff Moderator
1 answer

How to fix Outlook mobile application crash issue vivo phone Android 14

Whenever I open my mobile Outlook application it will automatically crash after 2-3 min. I have already try with reinstallation, Clear cache but it is not working for me.

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-05-29T11:06:00.6133333+00:00
Lokesh Jatav 0 Reputation points
commented 2026-06-01T07:21:08.6333333+00:00
Jayden-P 22,990 Reputation points Microsoft External Staff Moderator
2 answers

Difficulties in setting up an email box in an email client

I recently upgraded my mobile and notebook computer and require to set up email box in email clients. The system always asks me to click a display number on my mobile phone. I did it but always failed. I selected the correct no but the system…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-05-27T05:44:22.69+00:00
Scott Xe 1 Reputation point
answered 2026-05-27T06:22:25.64+00:00
Dora-T 14,175 Reputation points Microsoft External Staff Moderator
3 answers

Not receiving Outlook Email notifications Android App 1/9/2026

I've noticed delayed notifications for the app on my phone for about 2 years now. Every so often it gets better, but now I am not receiving any notifications. I have followed all the steps provided in other threads, but this is going on 2 years of…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-01-09T17:20:34.67+00:00
Sydney 0 Reputation points
commented 2026-05-26T08:40:57.68+00:00
Hornblower409 9,445 Reputation points
1 answer

Failure to install Outlook on my Samsung S26+

I recently upgraded my phone from a Samsung S23+ to a S26+. I can not get my outlook app to work, I get a message that authentication has failed and to try again later. I have tried every thing I can find on line to get the app to sync to my account. …

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-05-23T21:26:11.0933333+00:00
Jerry McDonald 0 Reputation points
commented 2026-05-25T22:07:44.2933333+00:00
Ian-Ng 13,690 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

Issue With Outlook on my Android Mobile Phone (Tag: 5nlhg)

Hello, For some reason my Outlook app has suddenly stopped working. It is no longer syncing my emails and calendar on my mobile phone and now all my emails and calendar have disappeared. I have already tried uninstalling the app and re-installing it…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-05-24T12:56:45.6533333+00:00
Irene Reid 20 Reputation points
edited an answer 2026-05-25T07:01:31.55+00:00
Jayden-P 22,990 Reputation points Microsoft External Staff Moderator
2 answers

Mobile Outlook

Having problems accessing emails on outlook on new mobile phone

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-05-21T10:45:59.94+00:00
Jed Place 0 Reputation points
answered 2026-05-21T11:22:11.5666667+00:00
Vergil-V 14,110 Reputation points Microsoft External Staff Moderator
2 answers

my outlook receives a email on my Samsung phone and it says this message has no content

my outlook receives a email on my Samsung phone and it says this message has no content

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-05-19T15:39:08.11+00:00
Jim Brown 0 Reputation points
commented 2026-05-20T20:28:45.41+00:00
Kai-L 14,210 Reputation points Microsoft External Staff Moderator
2 answers

Outlook Mobile (Android) doesn't immediately show the newest email when I open a very long thread

I use Outlook Mobile on my phone for work and yet consistently, when I get a new message on a very long email thread, and I click the thread, it opens the email at the end of the chain. The default behavior should be that it displays the newest message…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-03-22T17:56:14.9833333+00:00
WindozeWoes 5 Reputation points
edited a comment 2026-05-20T19:15:48.8+00:00
PiSavat 0 Reputation points
1 answer

Outlook won't send from my mobile phone but will receive emails

Outlook won't send from my mobile phone but will receive emails but is fine on my laptop

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-05-15T14:41:25.75+00:00
Mitch Turner 0 Reputation points
commented 2026-05-18T16:44:16.4033333+00:00
Chris Duong 9,085 Reputation points Microsoft External Staff Moderator
1 answer

Outlook on Android cannot "see" my Exchange email address

Outlook on Android cannot "see" my Exchange email address for some reason and on the the Manual entry screen there is nowhere to see the Port being used and as I'm getting the error "cannot connect" I'm presuming it's the wrong port…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-05-06T15:33:39.8733333+00:00
Marc Hodghton 0 Reputation points
commented 2026-05-08T08:28:22.31+00:00
Jayden-P 22,990 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Critical Issues with Microsoft Teams and Microsoft Outlook on Android 16 (Login Failure, Infinite Loop, App Crashes)

God, it is already 11 PM and my Microsoft Teams application has stopped working. It is completely unable to send messages, and after signing out, I cannot sign back inthe app only displays a blank page with an infinite loading loop. Meanwhile, Microsoft…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-04-20T00:34:45.36+00:00
Calvin Zolovoski 155 Reputation points
edited a comment 2026-05-08T03:54:46.59+00:00
Hani-Ng 11,735 Reputation points Microsoft External Staff Moderator
1 answer

Help syncing Outlook web to phone

I am using the web version of Outlook full version with multi seats. On my android I have Outlook installed. It appears that the calendars are syncing, contacts are not. Under the (New) Outlook, I do have to servers tied to the app. I am wondering what…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-05-01T15:31:39.35+00:00
Dennis Voegler 0 Reputation points
commented 2026-05-07T22:19:48.9333333+00:00
Jay Tr 12,710 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

Teams and Outlook are not allowing login on iOS and\or Android

I'm seeing as of yesterday or the day before that we have received multiple tickets of users reporting they can't login into Teams or Outlook mostly being the issue. 1 case the user couldn't log into any apps and some other case they couldn't even log…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-04-30T22:11:08.1733333+00:00
Garcia, Alfredo 30 Reputation points
commented 2026-05-04T02:19:50.5166667+00:00
Teddie-D 17,475 Reputation points Microsoft External Staff Moderator
5 answers

Microsoft not working on android

Microsoft is not working on android Outlook says it's optimizing database, word is fetching files, power point & excel are blank, cleared cached on all apps & uninstalled & reinstalled so I don't what is happening

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-04-17T22:32:30.6233333+00:00
Gutierrez Joel (US Stores) 10 Reputation points
commented 2026-04-28T05:51:09.4266667+00:00
Mitchell Sepaugh 10 Reputation points
2 answers

professional signature on android mobile app

Trying to find a way to make my desktop signature match my mobile app signature

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-04-27T11:36:21.9+00:00
Eddie Risi 0 Reputation points
answered 2026-04-27T13:46:06.2166667+00:00
Michelle-N 17,370 Reputation points Microsoft External Staff Moderator