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Need Proof for Bank for Scam Security Alert Pretending to be Microsoft

Con Vitkos 0 Reputation points
2026-06-07T04:29:17.6666667+00:00

I was scammed into believing a security alert pop-up was from Microsoft. I was scammed out of money from my credit card. I know it was not Microsft and I was scammed. I have reported this to Microsft. The bank has the name of the merchant that received the stolen funds. The bank wants proof I am not trying to scam the bank!

The bank requires proof it was NOT Microsoft security in order to refund the stolen money.

How do I get proof it was not Microsoft? Is there an email I can send this request to directly to Microsoft?

Windows for home | Other | Security and privacy
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  1. Bulldog 2,310 Reputation points
    2026-06-07T14:07:16.9266667+00:00

    Microsoft does not pop up security alerts asking for money. Unfortunately, you were fooled.

    From Microsoft: Protect yourself from tech support scams

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  2. Gunasekar N 69,550 Reputation points Independent Advisor
    2026-06-07T05:54:29.84+00:00

    Hello, thank you for reaching out to Microsoft Q&A.

    Microsoft has implemented several AI features and security measures to help protect users from phishing attacks. However, some attempts may still slip through, and users may occasionally fall for them. Always make sure you review any link carefully before clicking it, and keep your account secure by using a strong password and enabling two-factor authentication.

    Regarding the issue you’ve encountered, you can report this technical support scam directly to Microsoft by submitting a report at https://reportfraud.microsoft.com/en-us.

    For your bank, you can provide screenshots of the email or alert you received, along with the URLs of any suspicious links you clicked. You can also share the account holder name or the company name shown on your statement. So, these details may act as strong evidence that the payment was made to an unauthorized party and not to Microsoft.

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