2,633 questions
2,633 questions with Windows for home | Other | Security and privacy tags
2 answers
never see a prompt to add or change phone number
i have followed all solutions to change nor add phone number and the prompt mentioned tto add or change phone number never appears
Windows for home | Other | Security and privacy
asked 2026-06-13T03:41:13.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 77%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
doug martinson
0
Reputation points
answered 2026-06-13T03:54:12.78+00:00
EmilyS_726
18,965
Reputation points
Volunteer Moderator
2 answers
Microsoft Bit Locker
I have a WD Element hard drive which has somehow had a bit locker installed without my knowledge. All the Microsoft advice said to contact WD which I did. They were good and tried to resolve the problem but in the end they said it is a Microsoft bit…
Windows for home | Other | Security and privacy
2,633 questions
asked 2026-06-13T02:54:43.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 3%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGS%3C/text%3E%3C/svg%3E)
Gabrielle Soole
0
Reputation points
answered 2026-06-13T03:29:19.4066667+00:00
EmilyS726
238.9K
Reputation points
Independent Advisor
1 answer
Is this your legitimate invoice for service by technician, Ray?
I thought I was calling Microsoft help line to get help with my printer set up and my email. When I got the invoice from "Ray", It said "Hewlitt Printers at the top of page and no address and phone number. It was for "$199.99. The…
Windows for home | Other | Security and privacy
2,633 questions
asked 2026-06-12T21:32:50.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 8%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
Linda Scheumann
0
Reputation points
answered 2026-06-12T22:06:01.64+00:00
EmilyS726
238.9K
Reputation points
Independent Advisor
1 answer
Cant save my privacy settings to allow in game chat eg ark survival ascended
im having a simmilar issue to this person here: https://learn.microsoft.com/en-us/answers/questions/5827712/privacy-settings-change-back-after-i-change-them ive tried doing it on xbox and throught microsofts website on my PC but for some reason when i…
Windows for home | Other | Security and privacy
2,633 questions
asked 2026-06-12T20:42:49.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 81%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
tommo midd
0
Reputation points
answered 2026-06-12T20:43:14.18+00:00
AI answer
2 answers
possible security breach
I was on a legitimate website and suddenly my computer screen opens several windows and says my computer may have been breached and files infected. I should call microsoft at 866-315-0526 and not close down. Is the number legitimate.
Windows for home | Other | Security and privacy
2,633 questions
asked 2026-06-11T18:05:40.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 57.00000000000001%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Judith Diaz
0
Reputation points
answered 2026-06-11T18:38:17.8+00:00
EmilyS726
238.9K
Reputation points
Independent Advisor
2 answers
Malware/virus that my virus software can not detect
I have malware/virus on my pc, how to I do a restore windows to 3 days ago
Windows for home | Other | Security and privacy
2,633 questions
asked 2026-06-11T13:08:57.3266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 47%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
Tim McGrory
0
Reputation points
answered 2026-06-11T13:44:15.7033333+00:00
David-M
114.7K
Reputation points
Independent Advisor
2 answers
Privacy settings change back after I change them
For the last 4 weeks I have been unable to talk in game chat / discord chat. When I try to change my Xbox privacy settings to “everyone” I leave the screen and go back to privacy settings a they have changed back. I’m the only one who uses this Xbox and…
Windows for home | Other | Security and privacy
2,633 questions
asked 2026-03-18T18:08:16.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 74%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Dan ✔️
5
Reputation points
commented 2026-06-11T01:03:04.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 41%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
matthew mcneil
0
Reputation points
3 answers
how to check if virus is fully gone
hey, so i downloaded a minecraft mod pack and i got a trojan virus i used all the anti viruses to try and get rid of it and now it says its gone but i want to make sure its gone fully cuz it would open up python in task manager so i think its gone but…
Windows for home | Other | Security and privacy
2,633 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 94%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
2 answers
My Email was just hacked i no longer have access or the original Email to that account, what can i do?
Just got my old email nuked and i no longer have the original email address on it anymore as it was fully changed and i dont have access to it, what can i even do? i only have Minecraft on it but i no longer have access to that either
Windows for home | Other | Security and privacy
2,633 questions
asked 2026-06-10T18:28:03.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 92%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
Gr8sonic
0
Reputation points
answered 2026-06-10T19:03:15.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 39%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Darhyl Amizola
43,535
Reputation points
Independent Advisor
2 answers
I forgot my laptop password
I forgot my laptop password, the microsoft account on it is mine but I cannot open the computer
Windows for home | Other | Security and privacy
2,633 questions
asked 2026-06-10T07:07:57.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 38%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWM%3C/text%3E%3C/svg%3E)
Waleed Mansour
5
Reputation points
answered 2026-06-10T07:41:32.83+00:00
DaveM121
889.2K
Reputation points
Independent Advisor
2 answers
How can I get my compromised account back if I have evidence that I have ownership of it
My Microsoft account appears to have been compromised, and I can no longer access Microsoft services or Minecraft. I have purchase receipts, security emails, and other information that can help verify my ownership of the account. My email addresses are…
Windows for home | Other | Security and privacy
2,633 questions
asked 2026-06-09T02:47:06.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 22%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
Heider Carreon
0
Reputation points
answered 2026-06-10T03:26:25.3833333+00:00
John Jefferson Doyon
72,945
Reputation points
Independent Advisor
2 answers
change dob
my dob is not changing it think i am child but i am adult
Windows for home | Other | Security and privacy
2,633 questions
asked 2026-06-08T14:32:59.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 15%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
Renu dhaked
0
Reputation points
commented 2026-06-10T03:05:30.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 39%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sin-D
10,220
Reputation points Microsoft External Staff
Moderator
2 answers
Random OTP recieved
I haven't recently signed in on a new device, switched out my router, or requested a password reset, but this morning at 7:31 I received a text saying: Use [##] as Microsoft account password reset code This is very unusual because I don't give out my…
Windows for home | Other | Security and privacy
2,633 questions
asked 2026-06-09T20:54:42.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 66%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Musah Marga
0
Reputation points
answered 2026-06-09T21:44:11.7433333+00:00
EmilyS726
238.9K
Reputation points
Independent Advisor
2 answers
Minecraft Account/Micrososft Account Hacked
I have had the same Microsoft account for like 8 years and have had minecraft on it for a long time. then last week my Microsoft got hacked and they changed my password and recovery email so I could no longer log in. I tried to recover my account twice…
Windows for home | Other | Security and privacy
2,633 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 86%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
1 answer
been hacked and they are still logged in and see me
i been hacked and they are still logged in what can i do
Windows for home | Other | Security and privacy
2,633 questions
asked 2026-06-08T20:39:39.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 48%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFK%3C/text%3E%3C/svg%3E)
francis komsisky
0
Reputation points
answered 2026-06-08T23:06:32.23+00:00
Darhyl Amizola
43,535
Reputation points
Independent Advisor
1 answer
My other microsft account was hacked
Hi, I cannot log in to my main microsoft account as it as been disabled and any other way of logging in needs me to verify stuffs with an email that isnt mine, I have no way to recover it since it isnt even registered on the server and appears as account…
Windows for home | Other | Security and privacy
2,633 questions
asked 2026-06-08T16:20:37.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 36%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
TRIN MONTALUCK
0
Reputation points
answered 2026-06-08T16:58:03.24+00:00
Jonathan Deives
74,045
Reputation points
Independent Advisor
2 answers
someone stole my account
A few months ago someone hacked into my account and changed the password and email. I accidentally created another email on the same account, and now I would like to at least get Minecraft back, or if possible, the Minecraft account. I have proof of…
Windows for home | Other | Security and privacy
2,633 questions
asked 2026-06-08T12:59:57.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 13%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jakub Bartłomiej
0
Reputation points
answered 2026-06-08T13:38:35.9+00:00
Darhyl Amizola
43,535
Reputation points
Independent Advisor
2 answers
Need Proof for Bank for Scam Security Alert Pretending to be Microsoft
I was scammed into believing a security alert pop-up was from Microsoft. I was scammed out of money from my credit card. I know it was not Microsft and I was scammed. I have reported this to Microsft. The bank has the name of the merchant that received…
Windows for home | Other | Security and privacy
2,633 questions
asked 2026-06-07T04:29:17.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 48%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Con Vitkos
0
Reputation points
commented 2026-06-08T03:10:10.3466667+00:00
Gunasekar N
69,550
Reputation points
Independent Advisor
2 answers
Multiple calls from unknown numbers
Multiple calls from unknown numbers a total of 15 over 2 minutes, the saying someone may me trying to change my log in password, then asking me to press 1 if this was not me, then sending me a verification code which I did not enter. is this legitimate?
Windows for home | Other | Security and privacy
2,633 questions
asked 2026-06-07T15:47:28.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 19%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
Dennis Girard
0
Reputation points
answered 2026-06-07T16:15:30.11+00:00
CrazyKats
15,790
Reputation points
Volunteer Moderator
2 answers
Unable to Remember Microsoft Account Username Linked to My Windows Laptop
Hello, I am having trouble accessing my Windows laptop because I do not remember the Microsoft account username (Outlook email address) that I used when setting up the device for work. I created the Microsoft account in 2025 and I believe it was an…
Windows for home | Other | Security and privacy
2,633 questions
asked 2026-06-07T10:33:42.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 67%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Richa Rawat
0
Reputation points
answered 2026-06-07T14:32:39.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 84%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Alexandr S
105.4K
Reputation points
Independent Advisor