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My other microsft account was hacked

TRIN MONTALUCK 0 Reputation points
2026-06-08T16:20:37.73+00:00

Hi, I cannot log in to my main microsoft account as it as been disabled and any other way of logging in needs me to verify stuffs with an email that isnt mine, I have no way to recover it since it isnt even registered on the server and appears as account does not exist, I have no idea where to go next and ive tried every other method and even the account recovery form doesnt work since it just straight up says the account doesnt exist

I have proof that it is mine since I still have it signed in on my private computer windows but other than that there is nothing I can do at all

Windows for home | Other | Security and privacy
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  1. Jonathan Deives 74,045 Reputation points Independent Advisor
    2026-06-08T16:58:03.24+00:00

    I'm sorry to hear about your problem. If your email address was changed by the hacker, you should use the ACSR account recovery form.

    You can also use this form https://aka.ms/recovermyaccount, which will be sent to a team specializing in this type of problem. (Although it mentions Xbox, the form is also for Microsoft account recovery.)

    Use this guide to help you fill it out: https://support.microsoft.com/account-billing/guidance-notes-for-the-microsoft-account-recovery-form-4dd8fef1-33d2-4fbe-9352-66127ab9b50e

    You should receive a response by email. It may take up to 72 hours. If you do not receive a response after this period, check your spam folder.

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