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I need to change my credit card number to my account this is not working

Len Garis 0 Reputation points
2026-06-10T18:26:36.9633333+00:00

i can not see to change mey card number assoated to this account

Microsoft 365 and Office | Subscription, account, billing | Other | Other
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  1. John Jefferson Doyon 72,945 Reputation points Independent Advisor
    2026-06-10T19:02:58.7233333+00:00

    Hi, I'm John! I will help you with this.

    To help narrow down the issue:

    1. What happens when you try to change the card? Do you receive an error message, or is the option to edit the payment method missing?
    2. Also, do you have any active or recently expired subscriptions associated with this payment method (such as Microsoft 365, Xbox, OneDrive, or other Microsoft services)?
    3. Have you recently changed the country/region?

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  2. Len Garis 0 Reputation points
    2026-06-10T18:28:18.9933333+00:00

    this is not working

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