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Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Hi Rosanna, I'm John!
Please know that Microsoft Support agents do not have direct access to accounts, and no one does.
May I know what issues you're having with your Microsoft account? Are you using a personal Microsoft account (like Outlook/Hotmail), or is this for Microsoft 365 Business?
Could you provide me with the error message you're encountering and the troubleshooting steps you have already tried?