AI bot wrote:
For Microsoft 365 and other Microsoft subscriptions, an expired card usually can’t be removed until either:
All subscriptions using it are moved to a different payment method, and
Any outstanding balance is paid.
Use these steps:
Add or choose a different payment method
Go to the Microsoft account Services & subscriptions page and sign in with the account that owns the subscription.
On the past‑due or active subscription that used the expired card, select Pay now or Manage.
When prompted for payment, either:
Update the existing card details if only the expiration date changed (new expiry, security code, billing address), or
Add a new payment method (new card, PayPal, etc.) and select it for the subscription.
Pay any past‑due amount
If the subscription is past due, complete the payment with the new or updated payment method so there is no outstanding balance.
Replace the old card on all subscriptions
For each subscription that still shows the expired card, change its payment method to the new one.
Remove the expired card
After all subscriptions have been moved off the expired card and no balance is owed, go to the Payment methods area for the Microsoft account and delete the old card.
If the card still can’t be removed after these steps, contact the bank (to confirm there are no pending charges) and then contact Microsoft support for direct billing assistance.
None of these answers work! I just want to pay for my subscription!!!!! I need a phone number to call a person!