How to change payment

To change the credit card used to pay for a Microsoft 365 subscription with recurring billing:

1. Go to the Microsoft account Services page: https://account.microsoft.com/services and sign in with the account that owns the subscription.
2. Find the Microsoft 365 subscription in the list and select Manage.
3. Look for the billing or payment method section and choose the option to Change or Update the payment method.
4. Either select an existing payment method or add a new credit/debit card by entering the card number, expiration date, name, and billing address exactly as they appear on the card statement.
5. Save the changes so the subscription’s recurring billing uses the new card.

If the subscription is prepaid (no recurring billing), the payment method for that specific term cannot be changed. Instead, update the payment info on the Microsoft account and then purchase a new subscription when the current one expires. See “Change the payment method or credit card linked to your Microsoft account” from the context for that scenario.

If a card is declined, verify the card details and available funds, then update the card information and resubmit the payment. If the decline continues, contact the bank or card issuer.

References:

• Change your Microsoft subscription payment method and options
• Manage payment methods for Microsoft business accounts