Hello,
Windows Update cannot manually send a specific list of drivers to an individual computer through this community forum. Driver availability is determined by the laptop model, hardware IDs, Windows version, and drivers published by the device manufacturer.
Please try the following steps:
- Open Settings > Windows Update > Advanced options > Optional updates > Driver updates.
Install only the drivers offered specifically for your computer, and then restart it.
Visit your laptop manufacturer’s official support website and enter the exact model or serial number. Install the latest chipset driver first, followed by graphics, network, Bluetooth, card-reader and audio drivers.
Avoid downloading drivers from unofficial third-party driver websites.
The Microsoft Basic Display Adapter is a generic Windows driver. Seeing this usually means that the correct Intel, AMD or NVIDIA graphics driver is not currently installed. Download the graphics driver from the laptop manufacturer’s support page.
The Microsoft AC Adapter driver date of June 21, 2006 does not necessarily mean that the driver is outdated. Microsoft commonly uses this date for built-in Windows drivers for compatibility and driver-ranking purposes.
If a recently installed driver caused the problem, open Device Manager, right-click the affected device, select Properties > Driver, and check whether Roll Back Driver is available.
Please provide the following information so we can assist you more accurately:
Laptop manufacturer and exact model
Windows version and build number from winver
Any error codes shown in Device Manager
Which devices are currently malfunctioning
Whether the problem began after a Windows or driver update
Please do not install the listed versions solely based on their version numbers or release dates, because an incompatible driver may cause additional problems.
Regards, Md