How to fix error status OxcOe90002

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How to fix error status OxcOe90002

Gail Rager 0

Microsoft 365 and office l onedrive l for home l windows

One drive.sync.service.ee- Bad image in the middle of our screen won't go away

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2 answers

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Answer 1

Hi,

Try Resetting Onedrive, using these steps:

https://learn.microsoft.com/en-us/answers/questions/4375923/(article)-reset-the-onedrive-sync-client?forum=msoffice-all&referrer=answers

Then Run (Windows Key+R)

%localappdata%\Microsoft\OneDrive\OneDrive.exe /reset
%localappdata%\Microsoft\OneDrive\Settings and delete all folders in „Settings“ Then Start OneDrive again
1. Then Run (Windows Key+R)
  - %localappdata%\Microsoft\OneDrive\OneDrive.exe /reset
  - %localappdata%\Microsoft\OneDrive\Settings and delete all folders in „Settings“
  - Then Start OneDrive again

I’m eager to hear back and work together to find a solution.

Answer 2

Error status 0xc0e90002 and a persistent “onedrive.sync.service.ee – Bad image” dialog indicate a damaged OneDrive installation or corrupted system files.

Follow these steps in order:

Uninstall and reinstall OneDrive
- Open Settings → Apps → Apps & features (or Programs and Features on older Windows).
- Find Microsoft OneDrive and select Uninstall.
- After uninstall completes, download and reinstall the OneDrive app from the official Microsoft source: use the link provided in the OneDrive error-code article.
- Sign back in to OneDrive and let it resync.
If OneDrive cannot be uninstalled (for example on some Windows 10/11 builds)
- Use the documented “reinstall OneDrive” procedure from the same article to reset/reinstall the built‑in OneDrive client.
If the error persists after reinstall
- Run a disk check to repair file-system issues that can cause bad-image and reparse‑point errors:
  1. Select Start, type cmd.
  2. Right‑click Command Prompt → Run as administrator.
  3. Run:
```
        chkdsk C: /R /F
```
    (Replace C: with the drive where Windows/OneDrive is installed.)
  4. If prompted to schedule at next restart, type Y, press Enter, then restart the PC and let the check complete.
If OneDrive still will not start or keeps showing errors
- Unlink and re‑link the OneDrive account to clear configuration issues:
  - Right‑click the OneDrive cloud icon → Settings → Account → Unlink this PC.
  - Sign in again and set up OneDrive.

These steps repair a corrupted OneDrive binary and fix invalid file-system metadata that can cause persistent bad‑image dialogs and sync failures.

References:

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How to fix error status OxcOe90002

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