Share via

Reset hotmail account after changing primary alias

Bec Ellis 0 Reputation points
2026-06-13T02:40:17.5633333+00:00

Hi, I updated my microsoft account details making my gmail account the primary vs the hotmail that i originally had, however rather than keeping the hotmail email as well i removed it and now i can't access my hotmail.

i'm getting a message saying"this email is part of a reserved domain. please enter a different email address"

I'm assuming i accidently deleted it my hotmail account, but i need it back.

I did this on the 9 june 2026 so wasn't ages ago.

Outlook | Windows | Classic Outlook for Windows | For home
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Estrella721 39,590 Reputation points Independent Advisor
    2026-06-13T03:22:08.45+00:00

    I really want to tell you some good news. However, according to Microsoft policy, once you delete an alias ending in @hotmail and replace it with your Gmail account, the change is permanent and the Hotmail address cannot be restored or reused. Your Gmail account is now your new login email and can be used to send or receive emails.

    Microsoft mentioned this policy here: https://support.microsoft.com/office/add-or-remove-an-email-alias-in-outlook-com-459b1989-356d-40fa-a689-8f285b13f1f2

    User's image

    Was this answer helpful?

    0 comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.