11,567 questions with Microsoft 365 and Office | Install, redeem, activate | For business | Windows tags

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Unable to activate MS 365

I am unable to activate my MS365 account. It was installed and activated. However, Window became corrupt and need to be reinstalled. I purchased it through the eCompanyStore.My son-in-law works at Microsoft. Product Name: Microsoft 365 Business…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-06-11T18:59:45.0233333+00:00
Lynda Friesz 0 Reputation points
commented 2026-06-12T17:21:18.97+00:00
Alexis-NG 16,520 Reputation points Microsoft External Staff Moderator
2 answers

Office 2021 LTSC

Hi,   We managed to activate 5 offline laptops that we use for confidential stuff. The laptops are not allowed to have any internet connection at all.   My question now that I managed to activate the licenses offline: Will there be a timer saying the…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-06-12T11:26:55.54+00:00
Kocman, Johan 0 Reputation points
answered 2026-06-12T16:07:43.61+00:00
Helen Luu 930 Reputation points Independent Advisor
2 answers

Checking old product keys (Office 2016 Prof Plus) / Presumably linked to an old Microsoft account

I have three older product keys (from 2017–2020) for Microsoft Office Pro Plus 2016. They were likely linked to an old Windows account of mine. I still have the relevant emails, but I believe the accounts have already been closed. The keys should…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-06-10T10:54:12.35+00:00
Simon August 0 Reputation points
commented 2026-06-12T12:47:34.55+00:00
Henry-N 13,980 Reputation points Microsoft External Staff Moderator
1 answer

Cannot add custom questions to bookings

Does anyone know how to add custom questions to bookings? All of the help articles are outdated and completely unhelpful.

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-06-10T16:08:44.72+00:00
Nick Stanek 0 Reputation points
commented 2026-06-11T17:22:56.4433333+00:00
Alexis-NG 16,520 Reputation points Microsoft External Staff Moderator
2 answers

Get Azure for email encryption

I need email encryption and so it appears I need to upgrade to business premium or get an azure add on. how do I do that?

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-06-09T21:26:08.4233333+00:00
Tammi Renollet 0 Reputation points
commented 2026-06-10T22:05:24.0366667+00:00
Kristen-L 13,260 Reputation points Microsoft External Staff Moderator
2 answers

Office software

How do I set up new laptop for home business use with basic office software?

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-06-09T21:02:53.9433333+00:00
Jessica Cocks 0 Reputation points
answered 2026-06-10T10:05:58.15+00:00
Stefan Blom 342.2K Reputation points MVP Volunteer Moderator
2 answers One of the answers was accepted by the question author.

How to escalate against a reseller who took license fees 4 days ago and didn't activate my account yet for 5 accounts

How to escalate against a reseller who took license fees 4 days ago and didn't activate my account yet for 5 accounts

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-06-07T11:06:47.92+00:00
Fadi Abadir 40 Reputation points
commented 2026-06-10T08:52:18.5433333+00:00
Demi-N 17,980 Reputation points Microsoft External Staff Moderator
4 answers

How to replace the account administrator

I have attempted to login to my account to change my password. Microsoft tells me I haven't got authorisation to do so and an email has been sent to the organizations Administrator who no longer works within the organisation. How do I replace the…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-02-12T10:00:20.9666667+00:00
Geoff Houldridge 5 Reputation points
answered 2026-06-09T20:48:11.3633333+00:00
Stan Allison 0 Reputation points
4 answers

Microsoft 365 F3 license upgradable OS

Can I upgrade my Windows 10 Pro to Windows 11 Enterprise using the Microsoft 365 F3 license? If so, could you provide information on the upgrade process? Thank you for your assistance.

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Windows for business | Windows Client for IT Pros | User experience | Other
asked 2024-09-19T00:36:50.3366667+00:00
Derreck San Juan 0 Reputation points
edited a comment 2026-06-09T18:30:16.8466667+00:00
Clemente Fu 0 Reputation points
2 answers

Lisensi Dinonaktifkan

bagaimana cara mengatasi lisensi / produk ms office untuk perusahaan telah dinonaktifkan agar bisa diaktifkan kembali, karena saya perlu menggunakannya untuk urusan pekerjaan lainnya... Mohon solusinya staff IT MS Office dan lainnya 🙏🙏 tolong solusi…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-06-09T13:50:39.36+00:00
NADA PUTRI AINA 0 Reputation points
edited an answer 2026-06-09T14:48:53.0266667+00:00
Tamara-Hu 16,030 Reputation points Microsoft External Staff Moderator
1 answer

Confirmation ID for Microsoft 365

I have a product key for Microsoft 365, specifically Office 2021 Professional Plus, and I need a confirmation ID!!!!!

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-01-23T08:41:28.9933333+00:00
Arvunescu Cătălin 10 Reputation points
commented 2026-06-09T12:10:28.7433333+00:00
rohit shokeen 0 Reputation points
2 answers

How To Reactivate Retired Lead

I am just wondering if I can see retired leads in dynamics and if I am able to reactivate them into a active lead again?

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-06-04T17:17:55.5166667+00:00
Ty 0 Reputation points
commented 2026-06-05T22:40:03.19+00:00
Jay Tr 12,710 Reputation points Microsoft External Staff Moderator
1 answer

User has E3 license and user enrolled the device all other office applications are accessible but only copilot is not available what me be the problem and

User has E3 license and user enrolled the device all other office applications are accessible but only copilot is not available what me be the problem

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-06-04T14:34:17.51+00:00
Shrishail Kumbar 0 Reputation points
commented 2026-06-05T19:46:08.3133333+00:00
Ryan-N 13,740 Reputation points Microsoft External Staff Moderator
1 answer

install Office 365 on new computer

I am setting a new computer and need to install my current version of 2019 Office 365?

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-06-05T17:36:26.1033333+00:00
Jay Burnett 0 Reputation points
answered 2026-06-05T18:59:52.8+00:00
Stefan Blom 342.2K Reputation points MVP Volunteer Moderator
2 answers

How to activate Office Word, Excel and PPT on my computer

I bought 365 premium plan but can not activate any software

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-11-02T22:39:06.42+00:00
Billy Wang 5 Reputation points
edited the question 2026-06-05T16:21:51.71+00:00
Don Varnau 19,810 Reputation points Volunteer Moderator
1 answer

I log into office 365 but there is no option to download and install office apps.

I've just reinstalled windows 10 from scratch, but my account has no options for local installation even though the I have licenses assigned to me

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-06-04T02:19:07.4666667+00:00
Samantha Field 0 Reputation points
commented 2026-06-05T00:09:08.6733333+00:00
Huy-K 12,370 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

How to fix "Administrator" status for Other User on new Windows 11 PC?

I purchased and setup new Windows 11 PC for my church. This PC will be used by the Apostle ("Church PC"). I setup this new Church PC under my Microsoft account in which I will 'share' my subscription. The Church PC is listed under "Other…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-07-11T20:57:36.02+00:00
Terry Kizer 40 Reputation points
accepted 2026-06-04T20:19:19.2833333+00:00
Terry Kizer 40 Reputation points
1 answer

8 Digit code from Authenticator instead of 6 digit code

Problem: I cannot log into my office 365 account because I cannot add it to the Microsoft Authenticator app on my iPhone. When I try to add the Office 365 account to the authenticator, it asks for a code from another part of the app. The app provides an…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-06-27T17:33:04.0966667+00:00
Keith Larson 0 Reputation points
answered 2026-06-04T16:47:45.7866667+00:00
Persian mark Halili 0 Reputation points
2 answers One of the answers was accepted by the question author.

Migrate PST files to Microsoft Office 365

I need a free method to quickly and easily migrate our PST files to Microsoft Office 365 without having to use CLI-based tools like Azcopy or paid GUI tools like Sharegate and Gs Richcopy 360. CLI is a headache for me and also I need to do this job with…

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A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

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Outlook | Windows | Classic Outlook for Windows | For business
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2023-03-11T09:00:29.66+00:00
Sarah.brag 25 Reputation points
answered 2026-06-04T10:45:26.7666667+00:00
M B K 0 Reputation points
1 answer

MS apps saying they'll expire when I have just renewed my subscritpion

I have a business account for which my credit card expired. I have renewed the billing details with a valid card which has been charged for the first month of the subscription. All my MS apps are still saying they will expire on 1st July. I have added…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-06-03T10:09:30.0066667+00:00
Dyll Davies 0 Reputation points
answered 2026-06-03T11:30:23.2566667+00:00
Demi-N 17,980 Reputation points Microsoft External Staff Moderator