738 questions
738 questions with Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key tags
1 answer
Laptop Microsoft Reset
Hello, I have had my windows 10 laptop since 2020 and a few years ago I forgot my password to log into my laptop. I initially planned to just completely wipe my laptop, but when I went to go, reset it, I was asked for recovery code. I went to my…
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2026-06-12T22:08:08.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 45%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
Kimberly
0
Reputation points
answered 2026-06-12T22:08:36.7333333+00:00
AI answer
1 answer
How to recover my BitLocker
I need help to retrieve my BitLocker to work on my laptop
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2026-06-10T16:36:47.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 77%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Michael Toupar
0
Reputation points
answered 2026-06-10T17:21:58.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 62%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
HLBui
6,675
Reputation points
Independent Advisor
1 answer
I did an update I now have bitlockerasking for my recovery key
How do I find my bitlocker recovery key I did an update and now bit locker is asking for a key to let me back in
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2026-06-10T14:54:29.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 63%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Michael Melcher
0
Reputation points
answered 2026-06-10T16:14:41.2366667+00:00
ppavle
5,285
Reputation points
Volunteer Moderator
2 answers
Need a bitlock recovery key
need a bitlock recovery key to e able to restart my PC if it gets locked down because of inadvertent power cutoff
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2026-06-03T10:34:17.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 96%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGW%3C/text%3E%3C/svg%3E)
Guenther W. Klaus
0
Reputation points
answered 2026-06-03T12:03:55.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 61%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHP%3C/text%3E%3C/svg%3E)
Harry Phan
21,825
Reputation points
Independent Advisor
2 answers
PC require me to add my. BitLocker recovery key on every restart.
Been struggling with this BitLocker thing finally was able to recover the key, but on every restart I'm prompted to enter that 48 digit key. This is my wife's work computer and I'm a little concerned on turning that on or off I don't want her to lose any…
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2026-05-25T17:54:51.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 15%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kelly Howe
0
Reputation points
commented 2026-05-27T02:50:49.3933333+00:00
HLBui
6,675
Reputation points
Independent Advisor
2 answers
Need help with getting more info for the account recovery password
My computer (it’s my personal computer) went to like a lockdown mode and is asking for a bitlocker code and I go to sign in to my account for my code and I realized I didn’t remember the password. So I go to forget password and it sends me to the account…
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2026-05-26T01:52:28.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 30%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Aaliyah
0
Reputation points
commented 2026-05-26T06:36:30.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 97%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVK%3C/text%3E%3C/svg%3E)
Vishnu Kumar Singh
225
Reputation points
1 answer
Bitlock key not recovery
Hi can you recover my hard disk with datas from my Dell laptop from bitlock recovery, as i don't know the recovery key
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2026-05-22T14:13:56.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 52%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sharmi Devi
0
Reputation points
answered 2026-05-22T15:37:59.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 16%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
VPHAN
35,285
Reputation points
Independent Advisor
2 answers
need recovery key
Tried to log in too many times with the wrong password, locked out
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2026-05-18T14:03:09.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 26%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGS%3C/text%3E%3C/svg%3E)
Grandberry, Stephanie [EMR/APPL/OLIV]
0
Reputation points
answered 2026-05-18T15:03:25.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 90%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQQ%3C/text%3E%3C/svg%3E)
Quinnie Quoc
11,400
Reputation points
Independent Advisor
2 answers
My D driver was suddenly locked but I could not find the recovery key
Hello, I have an urgent issue. My corporate Entra ID join computer's D driver was suddenly locked. I involved our IT admin engineers but could not find its recovery key. I ran the cmd 'manage -bde -protectors -get D:' and got the .bek file name, but…
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2026-04-30T08:48:36.3333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 66%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMY%3C/text%3E%3C/svg%3E)
MENG Yu
0
Reputation points
commented 2026-05-12T08:54:03.49+00:00
Brian Huynh
3,220
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
bitlocker soudain
Bonjour, Mon ordinateur Lenovo ThinkPad est bloqué au démarrage sur l’écran de récupération BitLocker. Je ne retrouve pas la clé de récupération à 48 chiffres dans mes comptes Microsoft. J’ai besoin d’aide pour identifier quel compte Microsoft, compte…
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2026-05-04T12:58:36.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 84%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDN%3C/text%3E%3C/svg%3E)
DREAM NEON
20
Reputation points
accepted 2026-05-05T05:46:57.83+00:00
DREAM NEON
20
Reputation points
2 answers
Bitlocker no refleja clave en mi usuario
Estimados señores, Su ayuda mi disco dura esta pidiendo Bitlocker pero esto seleccionando mi equipo pero no me da la clave su ayuda pronta. Saludos cordiales.
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2026-05-04T17:58:44.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 50%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Armando
0
Reputation points
answered 2026-05-04T18:33:38.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 86%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
Scott Nguyen
1,470
Reputation points
Independent Advisor
2 answers
90520ED7-295C-494D-BD1B-2DD12AE47133
Good afternoon. My computer is locked due to the recovery key; could you please help me?
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2026-05-01T23:36:40.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 12%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENC%3C/text%3E%3C/svg%3E)
Noraime cuba
0
Reputation points
answered 2026-05-02T03:09:05.5466667+00:00
EmilyS_726
18,965
Reputation points
Volunteer Moderator
2 answers
BitLocker asking over and over for a recovery key
Hello there, I have been experiencing issues with several laptops for over a week. BitLocker is prompting for the recovery key on every startup. This has been occurring daily when the devices are powered on. It appears that BitLocker is requesting the…
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2026-04-28T09:38:04.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 66%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
Damian Kowalik
0
Reputation points
answered 2026-04-28T10:23:25.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 86%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
Jason Nguyen Tran
19,865
Reputation points
Independent Advisor
3 answers
*My recovery key*
I need to get my recovery to bypass the Bitlocker on my pc
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2026-04-16T02:27:58.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 50%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Maria L. Vital
0
Reputation points
answered 2026-04-26T00:47:04.6433333+00:00
Jason Nguyen Tran
19,865
Reputation points
Independent Advisor
2 answers
Bit Locker - April 2026 patch enabled Bit Locker, dont know the key
April 2026 patch has enabled Bit Locker on laptop with Windows11 Pro OS. Since Bit Locker was enabled by the April 2026 patch, I dont know\have the required key. I confirmed that no key is located under MS account. Need help! Published Tech Support…
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2026-04-24T20:30:44.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 26%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJQ%3C/text%3E%3C/svg%3E)
Jose Quintanilla Jr
0
Reputation points
answered 2026-04-24T21:20:14.87+00:00
VPHAN
35,285
Reputation points
Independent Advisor
2 answers
bitlockerID
I have a laptop ASUS TUF Gaminf A15 working with Windows 11 Now I have a blue screen with needind bitlocker Key. I have it allready, and try to decode it, but it don't work! It is really difficult, because I need my laptop it's for my business I try to…
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2026-04-23T08:40:22.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 25%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
Paula Bind
0
Reputation points
answered 2026-04-23T09:25:10.42+00:00
HLBui
6,675
Reputation points
Independent Advisor
1 answer
You don't have any bitlocker key uploaded to your account
Hello, I’m facing an issue with my PC where it is prompting me to enter the BitLocker recovery key. I logged into my Microsoft account via the recovery portal (aka.ms/recoverykey), but it shows the message: "You don't have any BitLocker recovery…
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2026-04-21T10:50:59.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 18%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVA%3C/text%3E%3C/svg%3E)
Vidhan Admin
0
Reputation points
answered 2026-04-21T13:26:43.03+00:00
Harry Phan
21,825
Reputation points
Independent Advisor
2 answers
Windows Boot menu locked asking for Bit locker key
we will be required BitLocker recovery key against the Bit locker key id B00C<removed PII>
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2026-04-07T12:44:44.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 15%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
SOURAV PAUL
0
Reputation points
edited an answer 2026-04-20T21:34:04.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 40%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Alexandra Tanasescu
0
Reputation points
Moderator
1 answer
Problem to retrieve bitlocker key
Hello, for some reason bitlocker is asking for the key on my laptop during boot. When i try to retrieve it from my account \ devices \ details \ manage recovery keys it sends me to another authentication page, which is fine, i then select iphone as…
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2026-04-17T14:47:59.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 76%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Rubemar Borges
0
Reputation points
answered 2026-04-17T15:21:01.51+00:00
Harry Phan
21,825
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
Bitlocker support
Yesterday morning - my employee turned on her laptop - and it was in Bitlocker mode - I need some guidance on how it actually works and what I need to do. There is zero reason it went into this mode
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2026-04-17T12:16:52.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 88%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEA%3C/text%3E%3C/svg%3E)
Erik Anderson
20
Reputation points
accepted 2026-04-17T13:10:18.8133333+00:00
Erik Anderson
20
Reputation points