14,577 questions with Microsoft Security | Microsoft Authenticator tags

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Ticket #7104032217 did not resolve issue

As the ticket shows, got multiple unautorized authenticator requests so changed my alias and password, created new email alias and getting multiple authenticator requests again on that new email that was never used before.

Microsoft Security | Microsoft Authenticator
asked 2026-06-12T22:09:15.2733333+00:00
John Johann 0 Reputation points
answered 2026-06-12T22:09:26.98+00:00

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1 answer

Account Recovery

So my other Microsoft account was compromised today, luckily I still have the account registered on my Authenticator app; however, the account's email and password has completely changed. And I can't change the information without first logging in using…

Microsoft Security | Microsoft Authenticator
asked 2026-06-12T21:51:06.4366667+00:00
Sydney Vo 0 Reputation points
answered 2026-06-12T21:51:21.6533333+00:00

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1 answer

Can’t login to Microsoft authenticator or outlook

I got a new phone and got logged out of microsoft authenticator, I attempted to log in however the only options are to login with authenticator code or code through outlook neither of which I can access as I am logged out of both and stuck in a loop.

Microsoft Security | Microsoft Authenticator
asked 2026-06-12T21:17:27.1966667+00:00
GORDEJEVA, ANASTASIJA 0 Reputation points
answered 2026-06-12T21:17:51.9666667+00:00

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1 answer

Changed phone – lost access to Microsoft Authenticator, can’t log in

Hi everyone, I recently changed my mobile phone and no longer have access to the Microsoft Authenticator app that was set up on my old device. Now, whenever I try to sign in to my Microsoft account, it always asks me to approve the sign‑in using the…

Microsoft Security | Microsoft Authenticator
asked 2026-06-12T20:32:21.3466667+00:00
J. J. R. (School) 0 Reputation points
answered 2026-06-12T20:58:02.6966667+00:00
MohamedRifasMohamedIbrahi-9255 0 Reputation points
0 answers

Problems moving authenticator to new phone

I got a new phone. Trying to get my authenticator loaded. Everything i try to recover from backup or login, it doesnt show anything and cant recover from my account. Can someone from msft please fix this?

Microsoft Security | Microsoft Authenticator
asked 2026-06-12T20:37:00.3766667+00:00
David Caylor 0 Reputation points
answered 2026-06-12T20:37:15.8633333+00:00

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0 answers

Account Hacked

My Microsoft account has totally been hacked. Notifications popped up from my email saying my account email had changed... then an SMS to say the number had been changed... and Microsoft Authenticator popped up to tell me Microsoft had been removed…

Microsoft Security | Microsoft Authenticator
asked 2026-06-12T20:26:35.9833333+00:00
Aaron Hul 0 Reputation points
0 answers

Authenthicator problems

I'm having problems with the authenticator app and can't access my Microsoft account. I want to talk to live support, but there is no customer service whatsoever. What do I do?

Microsoft Security | Microsoft Authenticator
asked 2026-06-12T19:35:21.67+00:00
Joel Larson 0 Reputation points
answered 2026-06-12T19:35:36.77+00:00

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1 answer

Microsoft Authenticator app doesnt show codes for signing in

im trying to log in into my onedrive account but it asks for a code from authenticator app on my phone. which i dont have access to On my authenticator app i have 2 email adresses. 1 main and 1 school. today the school one appeared there without me…

Microsoft Security | Microsoft Authenticator
asked 2026-06-12T18:48:01.28+00:00
Sleek 0 Reputation points
answered 2026-06-12T18:48:17.6833333+00:00

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1 answer

Unauthorized attempts to assess my account through Authenticator

I have been receiving multiple unauthorized attempts to assess my Microsoft account through Authenticator. What can I do to protect my identity and block these unauthorized attempts?

Microsoft Security | Microsoft Authenticator
asked 2026-05-31T19:52:12.12+00:00
Andrew Giles 5 Reputation points
commented 2026-06-12T16:44:40.7466667+00:00
David Lazar 0 Reputation points
1 answer

Deleted authentication and how to get it back

I deleted a Roblox authenticator and now I’m at unable to login to my account due to there being a 6 digit code on Roblox that I get from the authenticator app. I need help getting it back into the authenticator app.

Microsoft Security | Microsoft Authenticator
asked 2025-07-27T00:43:59.9566667+00:00
Brett Scott 0 Reputation points
commented 2026-06-12T12:30:51.07+00:00
Gordo Levi 0 Reputation points
2 answers

Global Admin Locked out

Hi, I’m locked out of my own company's Microsoft 365 (M365) admin account because I accidentally deleted the M365 account from the MS Authenticator phone app. I no longer have access to it now. Prior to that I suspect that hacking attempts were made…

Microsoft Security | Microsoft Authenticator
asked 2026-06-10T08:31:14.49+00:00
Nik A Hafiz 0 Reputation points
commented 2026-06-12T12:08:33.4766667+00:00
Henry-N 13,980 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Outlook & Authenticator not working on my Android Phone

Hello, I cannot access Outlook & Authenticator applications on my Android phone. I've tried reinstalling the apps and tried different networks but that didn't help.

Microsoft Security | Microsoft Authenticator
asked 2026-04-19T10:22:32.2433333+00:00
Eren Gülümser 5 Reputation points
commented 2026-06-12T10:31:13.3333333+00:00
ee edmund 0 Reputation points
1 answer

Authenticator

Authenticatorに登録していたアカウントを削除してしまい、再度手入力でアカウントを登録したのですが「サインエラー　多要素認証を完了するためのアカウントの検索でエラーが発生しました。アカウントをもう一度追加する必要がある場合があります」表示で何度もやってみたのですが同じです。２段階認証できず、ログインできません。解決策を教えてください。今ログインしているアカウントとは別のアカウントです。

Microsoft Security | Microsoft Authenticator
asked 2026-06-12T00:19:33.7133333+00:00
髙橋 朋之 0 Reputation points
edited the question 2026-06-12T09:18:58.42+00:00
Gérard Oomens 123.5K Reputation points Volunteer Moderator
1 answer

Unable to access Microsoft MFA after old phone broke – Authenticator still linked to old device

Hello, My old phone is broken and cannot be turned on or repaired. My Microsoft Authenticator app was set up on that old phone, so I can no longer approve MFA requests. I am currently trying to log in to Canvas through my account, but Microsoft keeps…

Microsoft Security | Microsoft Authenticator
asked 2026-06-12T09:14:32.5033333+00:00
Minh Nguyễn 0 Reputation points
answered 2026-06-12T09:14:57.22+00:00

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1 answer

I backed up my data to Authenticator

I backed up my data to Authenticator, but all the backup data was lost. I absolutely need the backup data; can you help me? It must be backup data created before 202626/06/12.

Microsoft Security | Microsoft Authenticator
asked 2026-06-12T08:33:05+00:00
형민 김 0 Reputation points
commented 2026-06-12T08:50:27.2833333+00:00
Olanrewaju Ifeoluwa 0 Reputation points
1 answer

I can login to live.com but not Azure.com

I have added my outlook.com account to Microsoft Authenticator. I can login to live.com fine with my outlook.com email address. When I log in to Azure, Azure asks me for a 6 digit MFA code. MS Authenticator provides an 8-digit code. How can I fix this…

Microsoft Security | Microsoft Authenticator
asked 2026-06-11T16:10:55.6633333+00:00
Induwara Jayalath 0 Reputation points
answered 2026-06-12T05:30:11.8666667+00:00
Gayatri Mungase 0 Reputation points
2 answers One of the answers was accepted by the question author.

Authenticator App Notifications

I repeatedly get notifications as if someone is trying to log into my Microsoft account or possibly another account I use my 2FA for. It just asks me if I want to deny the log in or select a number to complete the sign. Obviously I deny it every time . I…

Microsoft Security | Microsoft Authenticator
asked 2026-06-11T16:19:01.5533333+00:00
Ryan Brink 25 Reputation points
commented 2026-06-12T02:46:46.5633333+00:00
Gil Kruimer 0 Reputation points
1 answer One of the answers was accepted by the question author.

MFA authenicator for work account

I can't access my MFA code because i can't sign into the authenticator app for my work account. Its asking for a code as if i have my old phone and can get that code but i don't have it anymore. My job doesn't know who resets the multi-factor…

Microsoft Security | Microsoft Authenticator
asked 2026-06-12T01:20:54.65+00:00
Hall, Mackenzie 20 Reputation points
edited the question 2026-06-12T01:25:52.5633333+00:00
Hall, Mackenzie 20 Reputation points
1 answer

Microsoft recovery help needed...

The email associated with my Microsoft account was changed by a hacker. Several other accounts on my PC were also compromised, including my Gmail, Steam, and Epic Games accounts. Fortunately, I was able to recover all of those accounts, secure them with…

Microsoft Security | Microsoft Authenticator
asked 2026-06-12T01:05:44.34+00:00
Jack 0 Reputation points
answered 2026-06-12T01:06:03.5833333+00:00

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1 answer

Authenticator going to old phone

My authenticator notices go to my old phone. The screen on my android phone is broken so can't access it.

Microsoft Security | Microsoft Authenticator
asked 2026-06-11T22:56:27.3366667+00:00
william robbins 0 Reputation points
answered 2026-06-11T22:56:43.5966667+00:00

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