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My teams guest account got locked

Hi there, Due to work relation with Microsoft engineering, I have a Teams guest account and Cisco account. One month ago, I found that I couldn't send message on Teams, and found the account was locked. After working with our counter part in Microsoft,…

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asked 2026-06-08T16:42:34.35+00:00
Qingbo Kong (qkong) 0 Reputation points
edited a comment 2026-06-12T17:36:12.7733333+00:00
EmilyS726 238.9K Reputation points Independent Advisor
1 answer

I simply cannot get 'TEAMS' to work on my Mac Laptop.

Hello. I cannot get Microsoft Teams to work. I have Microsoft Family Subscription which includes TEAMS. it asks me to log in to microsoft but I cant sign in or register for TEAMS although i do believe i have an account I do not have a microsoft business…

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asked 2026-06-10T18:00:14.55+00:00
Richard Stoodley 0 Reputation points
edited the question 2026-06-10T18:20:57.7+00:00
Clover-L 25 Reputation points Microsoft External Staff Moderator
2 answers

My child minecraft (microsoft) account hacked

Dear Team, I am not able to login to any apps or websites connected to my gmail, including MS Team, my child Mincraft account hacked. When adding your gmail, its asked to verify another gmail that we never made and is made by the hackers, and we cant…

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asked 2026-06-03T18:13:41.21+00:00
sapsf anju 0 Reputation points
edited the question 2026-06-04T05:08:43.1733333+00:00
DaveM121 (2) 14,130 Reputation points Volunteer Moderator
1 answer

teams not work on iphone

Account type: Microsoft Personal Account Gmail address: @gmail.com Environment: iPhone 14 Pro Max iOS 26.5 Microsoft Teams iOS App Version 8.9.2 Issue: Teams works normally on MacBook desktop app. Teams works normally on the web version…

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asked 2026-06-04T03:43:07.32+00:00
HDCVT Phoebe 0 Reputation points
answered 2026-06-04T04:14:52.4633333+00:00
EmilyS726 238.9K Reputation points Independent Advisor
2 answers

Login issues with Teams on Apple Vision Pro

On Vision Pro, using my personal account, after logging in and authorising with my phone authenticator app, an "Error Try again' popup appears... instead of a popup, on Vision Pro Safari I see a 404 message written under the login button on the…

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asked 2026-05-05T02:06:37.9733333+00:00
Zeridos 0 Reputation points
edited a comment 2026-05-24T06:38:11.64+00:00
Chloe-V 8,260 Reputation points Microsoft External Staff Moderator
1 answer

Let's prove you're human authentication

When i press and hold for the authentication system, it says please try again. When will this error be fixed? What am i doing wrong? What happen to the old type the letters and numbers we see authentication?

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asked 2026-05-21T00:24:01.3733333+00:00
Sarah S 0 Reputation points
answered 2026-05-21T01:19:03.84+00:00
Tin Luna 25,450 Reputation points Independent Advisor
5 answers

I cannot sign in to Microsoft Teams using my personal Microsoft account. Both the web version and the desktop client fail to log in.

I cannot sign in to Microsoft Teams using my personal Microsoft account. Both the web version and the desktop client fail to log in. My husband can login correct in my laptop with the same application . when I try to login again after him I receive the…

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asked 2026-05-19T19:43:46.1033333+00:00
dora iatrou 0 Reputation points
commented 2026-05-20T23:42:26.27+00:00
Chloe-V 8,260 Reputation points Microsoft External Staff Moderator
2 answers

How do I change the email address that my account is linked to?

My current email provider has told me that they are no longer supporting the domain name that I have in my email address and that I therefore need to get a new one. I have had that account for over 20 years and use it nearly everywhere, including my…

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asked 2026-05-20T10:43:54.3766667+00:00
Red Raja 0 Reputation points
commented 2026-05-20T16:02:47.7+00:00
EmilyS726 238.9K Reputation points Independent Advisor
1 answer

Personal Hotmail account permanently stuck in "No Teams orgs yet" login loop on iOS

I am using the Microsoft Teams desktop client on my PC, logged into my personal Hotmail account (Personal/Home version). However, when I try to log into the Teams app on my iPhone using the exact same credentials, I am permanently blocked by the "No…

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asked 2026-05-15T02:32:52.29+00:00
PKC 0 Reputation points
commented 2026-05-15T04:10:07.3666667+00:00
EmilyS726 238.9K Reputation points Independent Advisor
2 answers

Unable login in teams app on ipad

I can login teams on computer, Samsung tablet, and apple phone. But whenever I tried to login teams app in iPad using the same id it says “No teams org yet”.

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asked 2026-05-04T07:59:45.9966667+00:00
Sadia Hina 0 Reputation points
commented 2026-05-04T16:47:51.13+00:00
Sadia Hina 0 Reputation points
1 answer One of the answers was accepted by the question author.

Can't connect on Teams with my personal Microsoft account

Hi, I'm trying to connect on Teams, which I've used many times before, but for the first time on this phone (app newly downloaded). I'm having 2 issues, which I'm assuming are linked: When entering my email address on the Teams app, I get an error…

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asked 2026-05-02T16:28:00.89+00:00
Manon Mathé 20 Reputation points
accepted 2026-05-02T16:42:13.3333333+00:00
Manon Mathé 20 Reputation points
1 answer

Microsoft Teams - Unable to log into Teams application with a personal account

Hi All I am just posting this for a friend who i am trying to help with their Microsoft Teams issue and wondering if you are able to assist, any help is greatly appreciated please as i am out of ideas on how to help to fix issue thanks. Description of…

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asked 2026-04-23T09:33:54.32+00:00
Orazio Bagiante - CMV 0 Reputation points
commented 2026-04-27T05:40:06.1466667+00:00
Orazio Bagiante - CMV 0 Reputation points
1 answer

Teams account cannot be logined

I have a team account which was migrated from a skype account. The account name is: [PII]. I accidentally changed team's login account to [PII]@gmail.com, and then I canceled it in my verification email. However, after that I could not login into the…

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asked 2026-04-23T09:00:16.5766667+00:00
Xinan Tang 0 Reputation points
edited a comment 2026-04-26T00:31:30.4533333+00:00
Chloe-L 13,665 Reputation points Microsoft External Staff Moderator
2 answers

microsoft 365 family can't log in work account

I have Microsoft 365 Family account and can use Teams with hotmail account. However not able to add work accounts to Teams. Help please.

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asked 2026-04-23T10:47:39.82+00:00
Kheng Goh 0 Reputation points
answered 2026-04-23T12:33:31.8633333+00:00
EmilyS726 238.9K Reputation points Independent Advisor
2 answers

Log in account

How to see log ins. I can't see where I'm logged in.

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asked 2026-04-22T18:16:23.7933333+00:00
AN-4031 0 Reputation points
answered 2026-04-22T18:51:20.4566667+00:00
John Jefferson Doyon 72,945 Reputation points Independent Advisor
1 answer

Unable to log into Teams app or browser on MacBook

I just downloaded the free Teams app onto my MacBook and get the attached error when trying to log in. I've tried deleting the app, redownloading the installation program, and reinstalling but nothing works. When I click on Use Another Account, I see…

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asked 2026-04-22T00:49:17.3733333+00:00
Melissa C 0 Reputation points
answered 2026-04-22T00:49:37.2633333+00:00

AI answer

2 answers

How to get back an organization that got deleted?

So I am a member of an organization that uses Microsoft Teams and it wasn't letting me login so I thought I could get rid of it and then use the link that the organization gave me to do it again then I could get back in. That didn't work but when I…

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asked 2026-04-17T15:12:52.31+00:00
Eva Mahan-Taylor 0 Reputation points
answered 2026-04-17T16:21:46.2266667+00:00
Sumit D - IA 170.4K Reputation points Independent Advisor
2 answers

Account recovery failure and service error blocking access for 3 days

My Microsoft account has been blocked due to multiple incorrect password attempts. Since then, I have been unable to access my account or my PC, which is fully locked because it is linked to this account. When I try to recover access using phone OTP,…

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asked 2026-03-22T02:59:47.4533333+00:00
Noro 0 Reputation points
answered 2026-04-14T14:13:23.7166667+00:00
Chloe-V 8,260 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Unable to use Teams on computer - web or app

I have attempted to download and log into Teams using the web version, and the app version. I have M365 Premium. I've messaged Microsoft chat and they said some systems aren't able to run Teams. This is a brand new computer - less than a year old, with…

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asked 2026-04-08T16:36:37.17+00:00
MerryM 20 Reputation points
commented 2026-04-13T15:33:24.1033333+00:00
MerryM 20 Reputation points
1 answer

teams not connecting to perfect Internet availability

Teams won't connect to a perfectly well functioning Internet This has been asked before by many other users but I have yet to see something that works on my PC Clearly there is something strange in Teams that causes this issue so widely. I have three…

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asked 2026-04-09T12:30:01.14+00:00
George Dyson 0 Reputation points
answered 2026-04-09T12:47:47.5966667+00:00
Ruwim.B 6,225 Reputation points Volunteer Moderator