Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,831 questions
1 answer
Billing Profile is disabled and subscription is active
Billing Profile is disabled. Subscription is active. Amount due is SEK 0. Valid payment methods are configured. I am Billing Profile Owner. Azure portal only redirects me to troubleshooting guides and I cannot create a billing support ticket.
Cost Management
asked 2026-06-12T14:11:53.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 84%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Reidar Nilsen
0
Reputation points
commented 2026-06-12T20:38:07.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 97%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Suchitra Suregaunkar
14,435
Reputation points Microsoft External Staff
Moderator
1 answer
Approved Azure nonprofit grant not accessible — provisioned to onmicrosoft.com account not present in our tenant
Our nonprofit's Azure grant application was approved, but we cannot access the credits. The approval shows the grant registered under an onmicrosoft.com address. However: That account does not appear in the active users list of our Microsoft 365 /…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,831 questions
asked 2026-06-12T14:30:02.0133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 49%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
Team CEI
0
Reputation points
commented 2026-06-12T20:31:35.0266667+00:00
Suchitra Suregaunkar
14,435
Reputation points Microsoft External Staff
Moderator
1 answer
Azure billing support
Hi subscribed for Azure free trial version. I tried using my free credits. Unfortunately I was charged extra by Microsoft. I tried deleting my resources and disabling my account. But Microsoft is charging me from my credit card. I am unable to stop…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,831 questions
asked 2026-06-12T16:34:29.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 13%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Archna Srinivas
0
Reputation points
commented 2026-06-12T20:24:21.1733333+00:00
Suchitra Suregaunkar
14,435
Reputation points Microsoft External Staff
Moderator
1 answer
Invoice PDFs not attached to "Your Microsoft Invoice ... is ready" emails
Every month I get an email from Microsoft/Azure with the title "Your Microsoft Invoice GXXX... is ready" This email normally includes the invoice as a PDF attachment. This month the PDF was not attached (despite there being a reference in the…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,831 questions
asked 2026-06-12T18:22:52.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 12%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES1%3C/text%3E%3C/svg%3E)
SimonY-1215
0
Reputation points
commented 2026-06-12T20:20:43.2733333+00:00
Suchitra Suregaunkar
14,435
Reputation points Microsoft External Staff
Moderator
7 answers
Azure Billing Profile is Disabled but Subscription is Active and I Cannot Reach Billing Support
Hello, I have an Azure subscription with the following situation: - Billing Profile status: Disabled - Subscription status: Active - Amount due: SEK 0.00 - Payment methods: Valid and active - Role: Billing Profile Owner - Azure Plan: Microsoft Azure Plan…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,831 questions
asked 2026-06-12T17:51:28.33+00:00
Reidar Nilsen
0
Reputation points
commented 2026-06-12T20:13:25.1566667+00:00
Suchitra Suregaunkar
14,435
Reputation points Microsoft External Staff
Moderator
3 answers
I get the message "This account can't be used for Microsoft for Startups credits"
Hi, I'm trying to apply to the Microsoft for Startups program for our new startup, "TallerFix - The first AI-Native Operating System for the Auto Industry in LatAm." You asked for a credit/debit card. I provided a debit card in my name, but…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,831 questions
asked 2026-06-09T22:45:37.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 65%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Sergio Ruíz Vidal
0
Reputation points
commented 2026-06-12T16:53:03.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 85%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGV%3C/text%3E%3C/svg%3E)
Golla Venkata Pavani
5,920
Reputation points Microsoft External Staff
Moderator
1 answer
AZURE Disabled billing profile
I'm having an issue starting a new subscription because of past due balance of $9.98 which occured when I changed a my debit card for security reasons. I have updated my billing method and subsquent invoices where billed just fine. When attempting to add…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,831 questions
asked 2026-06-08T17:59:04.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 42%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Mark Medina
0
Reputation points
commented 2026-06-12T14:56:40.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 22%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELR%3C/text%3E%3C/svg%3E)
Lakshma Reddy Vattijonnala
505
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
Your account or subscription is disabled for security reasons.
for some reason my free trial account was disabled, when i try to create a support ticket i get this: [PII removed] and i was just studying for the certification, i wasnt really abusing the system... just doing what the exercises from the learning path…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,831 questions
asked 2026-06-06T18:26:29.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 46%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Joao Palhares
25
Reputation points
accepted 2026-06-12T14:47:21.93+00:00
Joao Palhares
25
Reputation points
2 answers
Azure for Students is not allowing to create VM in any region
I got a new Azure for Students account but unable to create a VM. Not allowed in any regions and tried several options (US East, US west 2 etc). Pl help on the next steps to create VM. The error is : I tried us east, us west 2.. all giving errors..…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,831 questions
asked 2025-09-08T11:13:14.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 24%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVO%3C/text%3E%3C/svg%3E)
Vikram Ojasvi
0
Reputation points
commented 2026-06-12T09:17:15.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 99%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDN%3C/text%3E%3C/svg%3E)
Dániel Géza Császár
0
Reputation points
1 answer
Cant move an MCPP purchase Virtual Machine and associated items to Azure Sponsorhip
I am trying to move an MCPP purchase VM and associated Network/Disk etc to the Azure Sponsorship but I am unable to select Azure Sponsorship. What can I do here?
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,831 questions
asked 2026-06-11T05:43:06.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 21%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Chadha Harpaul
20
Reputation points
edited an answer 2026-06-12T07:50:24.5866667+00:00
Lakshma Reddy Vattijonnala
505
Reputation points Microsoft External Staff
Moderator
1 answer
My Azure subscription is showing the message: "You have no available credits. Your services are paused. On August 10, 2026 your account will be deleted. Upgrade your subscription to keep using Azure." However, I have only used approximately $3 of Azure s
I created my Azure account yesterday and have only used approximately $3 of services. However, my subscription is already showing the message: "You have no available credits. Your services are paused. On August 10, 2026 your account will be deleted.…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,831 questions
asked 2026-06-12T05:32:36.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 9%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
saiprathapreddy chintamreddy
0
Reputation points
commented 2026-06-12T06:34:53.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 68%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBY%3C/text%3E%3C/svg%3E)
Bharath Y P
9,645
Reputation points Microsoft External Staff
Moderator
1 answer
I want separate invoices for two subscriptions created under one azure portal account
I have created two subscriptions and one virtual machine under each subscription. Now I want separate invoice for each virtual machine
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,831 questions
asked 2026-06-08T13:04:30.3133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 87%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Chander Mohan Sharma
0
Reputation points
commented 2026-06-12T05:53:40.89+00:00
Bharath Y P
9,645
Reputation points Microsoft External Staff
Moderator
3 answers
cannot remove billing card from account as it says used on Azure subscription
I am trying to remove my credit card from the billing section of my account but it says I cannot remove as it is payment method is associated with an Azure subscription. I do not have any Azure Subscriptions.
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,831 questions
asked 2026-06-10T01:47:11.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 30%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Andrew Tildesley
0
Reputation points
commented 2026-06-12T05:53:30.0233333+00:00
Bharath Y P
9,645
Reputation points Microsoft External Staff
Moderator
0 answers
Azure billing Integration Logic Apps
3 separate bills for integration logic apps, please explain Usage charges EU North €147.19 EU North €36.75 Consumption €61.19, is there a tip of how to reduce the costs of integration logic app?
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,831 questions
asked 2026-06-10T09:09:56.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 87%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
lawrence Saliba
0
Reputation points
commented 2026-06-12T05:52:16.22+00:00
Bharath Y P
9,645
Reputation points Microsoft External Staff
Moderator
1 answer
Detaching payments card details
My Azure trial subscription is deleted, my invoices are $0, my billing profile is still active, and I cannot detach the default payment method. How to close the billing profile or remove the stored payment method
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,831 questions
asked 2026-06-10T09:20:45.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 62%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBK%3C/text%3E%3C/svg%3E)
bushra khaled
0
Reputation points
commented 2026-06-12T05:52:05.8066667+00:00
Bharath Y P
9,645
Reputation points Microsoft External Staff
Moderator
1 answer
Moving a large amount of data out of Azure Blob Storage
I am interested in understanding my options for moving large datasets from Azure to my own personal storage. Of course, one can download the data, but this would incur high fees. What are some cheaper options? For example, could you share your experience…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,831 questions
asked 2026-06-11T23:22:17.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 37%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JohnDoe
0
Reputation points
commented 2026-06-12T03:37:12.47+00:00
Suchitra Suregaunkar
14,435
Reputation points Microsoft External Staff
Moderator
0 answers
Cancel Subscription billing when i do not have Azure RBAC access nor i do know who has
I have billing access to ABC Subscription, but I cannot cancel it because I do not have Azure RBAC access / subscription creator access. The subscription appears in my billing profile, but not under Azure subscriptions. It also appears as Transferred. I…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,831 questions
asked 2026-06-10T14:51:46.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 33%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
Jozef Arpas
0
Reputation points
commented 2026-06-12T03:15:36.84+00:00
Bharath Y P
9,645
Reputation points Microsoft External Staff
Moderator
1 answer
Request for Clarification Regarding Unknown Invoice
I recently received an invoice that appears to be associated with my account; however, I do not recognize this charge and am concerned that it may be unauthorized or fraudulent. Could you please help me understand the following: What product, service, or…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,831 questions
asked 2026-06-10T06:42:24.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 1%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Muhamamad Siddiqui
0
Reputation points
commented 2026-06-12T03:03:38.2+00:00
Bharath Y P
9,645
Reputation points Microsoft External Staff
Moderator
1 answer
Azure Free Trial Credits Showing Zero Balance Despite Active $200 Credit
Hi team, I created my Azure free account on June 4, 2026 and received $200 credits. The portal intermittently shows “$200 remaining free credit expires in 24 days,” but after refreshing, the balance changes to ₹0 and services appear paused. Subscription…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,831 questions
asked 2026-06-10T14:25:10.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 84%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Siddhant Mudgal
0
Reputation points
commented 2026-06-11T19:05:26.23+00:00
Suchitra Suregaunkar
14,435
Reputation points Microsoft External Staff
Moderator
1 answer
Billing issue - amount has been deducted from my CC
By mistake, I have chosen some paid service, which was detected as 19K from my credit card. I deleted the services and disabled the subscription account now. Kindly help me to revert it back.?
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,831 questions
asked 2026-06-11T12:03:37.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 87%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPP%3C/text%3E%3C/svg%3E)
PARGUNAN P
0
Reputation points
commented 2026-06-11T18:46:00.0466667+00:00
Suchitra Suregaunkar
14,435
Reputation points Microsoft External Staff
Moderator