1,520 questions
1 answer
Top row function keys stopped working and FN key is always on since recent update
Since the latest update, the top row of function keys on my laptop stopped working. I press them and nothing happens. Also, the FN key (not sure what it is) is always lit up. I would appreciate your help to resolve this issue.
Windows for home | Other | Windows update
asked 2026-06-13T03:16:47.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 9%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Meris Lerner
0
Reputation points
answered 2026-06-13T03:49:45.05+00:00
EmilyS726
238.9K
Reputation points
Independent Advisor
2 answers
Pin and facial recognition for sign in are not working
I couldn’t sign in into my computer with pin and facial recognition. There is no option for “ forget pin” and set up new pin or option to sign in with password. So I am locked out of my computer. What are my options if all suggested instructions online…
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-06-13T03:08:31.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 22%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
mekonnen lemma dechassa
0
Reputation points
answered 2026-06-13T03:46:58.04+00:00
Gunasekar N
69,550
Reputation points
Independent Advisor
2 answers
trouble with WIN 11 reset
6/12/2026 At the suggest of US Microsoft Windows Tech Support on 6/12, case# Moderator note: PII removed, I did a full reset on my HP All IN One computer. I am running Windows 11 and trying to install a Arduno CH340 driver which will enable me to…
Windows for home | Windows 11 | Performance and system failures
31,674 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 3%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
1 answer
Minecraft redemption
i gifted myself minecraft from one account associated with the email ******@gmail.com to this one but when i tried to redeem it i redeemed it on the account i gifted it on what do i do?
Windows for home | Windows 11 | Microsoft Store
3,102 questions
asked 2026-06-13T03:45:29.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 1%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
John Kleip
0
Reputation points
answered 2026-06-13T03:45:37.3+00:00
AI answer
1 answer
Having issues updating to windows version 25H2, current error code 0xc0000005
I have tried almost everything. Fix problems without resetting your PC. Fix problems using windows update and reinstall it. Reset PC (does not work or completely crashes) Advanced startup Install from scratch and use the windows install…
Windows for home | Windows 11 | Windows update
15,016 questions
asked 2026-06-13T03:44:08.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 59%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
Kyle
0
Reputation points
answered 2026-06-13T03:44:23.71+00:00
AI answer
1 answer
never see a prompt to add or change phone number
i have followed all solutions to change nor add phone number and the prompt mentioned tto add or change phone number never appears
Windows for home | Other | Security and privacy
2,633 questions
asked 2026-06-13T03:41:13.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 77%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
doug martinson
0
Reputation points
answered 2026-06-13T03:41:27.5433333+00:00
AI answer
1 answer
how to fix a seagate portable external drive that will not register on my PC
I want to format a Seagate ext hard drive on my PC. It shows a blue light when connected but doesn't get recognised by file explorer
Windows for home | Windows 11 | Devices and drivers
23,233 questions
asked 2026-06-13T03:39:46.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 99%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPT%3C/text%3E%3C/svg%3E)
Peter Teasel
0
Reputation points
answered 2026-06-13T03:39:58.6+00:00
AI answer
2 answers
Microsoft Bit Locker
I have a WD Element hard drive which has somehow had a bit locker installed without my knowledge. All the Microsoft advice said to contact WD which I did. They were good and tried to resolve the problem but in the end they said it is a Microsoft bit…
Windows for home | Other | Security and privacy
2,633 questions
asked 2026-06-13T02:54:43.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 3%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGS%3C/text%3E%3C/svg%3E)
Gabrielle Soole
0
Reputation points
answered 2026-06-13T03:29:19.4066667+00:00
EmilyS726
238.9K
Reputation points
Independent Advisor
4 answers
WinRE update KB5098815 fails to install (Win10 22H2 w/ ESU)
This is the fourth time in less than one year that I’ve had trouble installing a WinRE update. I am most definitely cursed. A quick rundown, because I don’t know what might be relevant info at this point: Last August, I re-imaged my system drive using…
Windows for home | Windows 10 | Windows update
23,694 questions
asked 2026-06-11T14:31:20.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 73%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ9%3C/text%3E%3C/svg%3E)
JoMcKen-9333
60
Reputation points
answered 2026-06-13T03:29:00.1566667+00:00
Ramesh
176.3K
Reputation points
Volunteer Moderator
2 answers
Windows 10 Update Error
Hello I'm Getting A Error When Trying To Download And Install Updates . I'm Running Windows 10 And The Error Message Is 0x800f0805 I Would Really Appreciate Any Help !!!
Windows for home | Windows 10 | Windows update
23,694 questions
asked 2026-06-12T05:51:59.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 94%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Joseph Peter Guidara SteelersJourney
70
Reputation points
commented 2026-06-13T03:25:33.7466667+00:00
Gunasekar N
69,550
Reputation points
Independent Advisor
1 answer
there is never a prompt to change or add phone number
I have no phone number and there is never a prompt to enter nor change phone number. this is my last attempt but there is never a prompt to add or change phone number How to add a phone number if the prompt is missing Go to the Microsoft alias management…
Windows for home | Windows 11 | Security and privacy
8,270 questions
asked 2026-06-13T03:24:10.7433333+00:00
doug martinson
0
Reputation points
answered 2026-06-13T03:24:21.4433333+00:00
AI answer
2 answers
factory reset not working/steam closing itself
first thing to mention is that i am using an MSI Katana 15 B13VEK-1675, and the problem with this thing is that whenever i try to open steam, after 30 seconds of opening the app, it closes itself with no error message. just straight up closes itself. i…
Windows for home | Windows 10 | Recovery and backup
408 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 66%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 18%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
2 answers
Recover key for pc
Need my recovery key for pc which is the dumbest thing possible
Windows for home | Windows 11 | Recovery and backup
5,454 questions
asked 2026-06-13T02:47:07.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 91%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
Jordan Jones
0
Reputation points
answered 2026-06-13T03:21:23.3433333+00:00
TaoLi
84,985
Reputation points
Independent Advisor
2 answers
i am unable to sign into my minecraft account because of microsoft
i am right nw trying to sign into my account but i dont have access to the email that was mainly used for it i changed the primary email in the account but it still says the other one is the main ine i also don't know the password
Windows for home | Windows 11 | Gaming
5,004 questions
asked 2026-06-13T01:12:17.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 51%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Mike White
0
Reputation points
answered 2026-06-13T03:18:06.1666667+00:00
Gunasekar N
69,550
Reputation points
Independent Advisor
2 answers
AMD RX 9060 XT driver suddenly will not function
My gpu is recognized by the device manager. It gives me an error code 43. I have tried updating the driver, no joy. I have tried completely uninstalling all graphics drivers, devices, etc.; no joy. I have tried a factory reset. No joy. Adrenaline will…
Windows for home | Windows 11 | Devices and drivers
23,233 questions
asked 2026-06-13T00:12:28.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 37%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWP%3C/text%3E%3C/svg%3E)
Writing Pariah
0
Reputation points
answered 2026-06-13T03:17:25.3066667+00:00
TaoLi
84,985
Reputation points
Independent Advisor
3 answers
download stuck in "preparing to download" queue on Microsoft Store
I just bought minecraft, so then i downloaded the launcher but the launcher keeps saying "Please continue in microsoft store" so i go to the microsoft store and manually download minecraft launcher but that's when it goes "Preparing to…
Windows for home | Windows 11 | Microsoft Store
3,102 questions
asked 2026-06-07T14:39:08.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 20%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEA%3C/text%3E%3C/svg%3E)
erin allen
0
Reputation points
answered 2026-06-13T03:14:36.56+00:00
erin allen
0
Reputation points
1 answer
Gmail cannot sign-in had to use alternate hotmail
During setup of new laptop i was unable to sign in using gmail. In order to setup the laptop i had to use alternate hotmail. Please help me resolve gmail issue and assist to change pc sign in to gmail.
Windows for home | Windows 11 | Accounts, profiles, and login
9,313 questions
asked 2026-06-13T03:10:48.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 46%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Caroline Lim
0
Reputation points
answered 2026-06-13T03:11:06.4066667+00:00
AI answer
2 answers
Easy Anti-Cheat causes windows to 'freeze'.
It only happens with EAC but only with Rocket League. Everytime I launch the game, it will be working fine but as soon as I tab out or quit the game, I cannot open any other apps besides a browser sometimes. It will not let me open task manager or let me…
Windows for home | Windows 11 | Gaming
5,004 questions
asked 2026-06-11T23:38:21.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 2%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Sameer Patel
0
Reputation points
commented 2026-06-13T02:52:49.7866667+00:00
Sameer Patel
0
Reputation points
7 answers
Computer keeps crashing randomly, Event ID:41 Task Category:(63)
My desktop keeps crashing randomly and I am hoping to finally put this issue to rest because it has become quite infuriating. Any help is appreciated. Log Name: System Source: Kernel-Power Event ID: 41 Level: Critical User: SYSTEM Keywords:…
Windows for home | Windows 11 | Performance and system failures
31,674 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 39%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
1 answer
Secure Boot issue during installation of Windows 11 ??
Hello! Yesterday I had a very weird issue with Secure Boot thing during installation of Windows 11. Apparently during reinstalling system from the beginning through Media Creation Tool (usb flash drive), everything went right until reboot after 100%…
Windows for home | Windows 11 | Performance and system failures
31,674 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 78%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)