Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
29,557 questions
2 answers
Category color isn't getting applied to calendar items
I'm using Classic Outlook and I have various Rules set up to assign color-coded categories to newly received emails, appointments, events, etc. based on a set of criteria (example: who the item is from and what's in the subject line). The category gets…
Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-06-11T04:46:33.5133333+00:00
S. H. Drew
0
Reputation points
edited a comment 2026-06-13T03:57:02.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 11%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Teddie-D
17,475
Reputation points Microsoft External Staff
Moderator
1 answer
When I use copy link feature in Teams, PowerPoint or Word and then paste the link into an Outlook email on Mac, it gives me a long, technical URL - while on Windows it formats it nicely and even provides a small filetype icon - how to achieve it on Mac?
When I use copy link feature in Teams, PowerPoint or Word and then paste the link into an Outlook email on Mac, it gives me a long, technical URL - while on Windows it formats it nicely and even provides a small filetype icon - how to achieve it on Mac?
Outlook | MacOS | New Outlook for Mac | For business
Outlook | MacOS | New Outlook for Mac | For business
Using the New Outlook for Mac features in business environments
1,824 questions
asked 2026-06-13T01:37:42.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 76%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Maciej Baryski
0
Reputation points
answered 2026-06-13T03:36:05.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
92,045
Reputation points MVP
Volunteer Moderator
1 answer
Reset hotmail account after changing primary alias
Hi, I updated my microsoft account details making my gmail account the primary vs the hotmail that i originally had, however rather than keeping the hotmail email as well i removed it and now i can't access my hotmail. i'm getting a message…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
31,862 questions
asked 2026-06-13T02:40:17.5633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 51%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBE%3C/text%3E%3C/svg%3E)
Bec Ellis
0
Reputation points
answered 2026-06-13T03:22:08.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
39,590
Reputation points
Independent Advisor
2 answers
Microsoft emial issue
I cant use my Microsoft account because some guy tried to hack it and they couldn't I tried to reset my email but it sending to and old alt email that I put and forgot the password instead of the new alt email that I put back then so I can reset my…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,758 questions
asked 2026-06-12T21:39:56.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 39%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EY%3C/text%3E%3C/svg%3E)
Yuno
0
Reputation points
answered 2026-06-13T02:57:49.69+00:00
Estrella721
39,590
Reputation points
Independent Advisor
2 answers
Legacy Outlook for Mac is now removing history when emails are replied or forwarded
Hi All, I use Outlook version 16.110 on a Mac (M2Pro) running MacOS Tahoe 26.5 After last Microsoft update, when i am replying or forwarding; i see history of the email chain is getting removed. This is not expected as we cant check the email to…
Outlook | MacOS | Legacy Outlook for Mac | For business
Outlook | MacOS | Legacy Outlook for Mac | For business
Using older versions of Outlook for Mac in business environments
7,066 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 77%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 1%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
1 answer
How to display tasks that are older than 7 days in the To Do, Planned pane (without going to Manage all tasks)
Is it possible for tasks that are older than a week to be shown in the Planned display under the To Do tab, that displays alongs email - not the open in full view? Or if using the Taks tab - to show in order they are due?? Dear god in heaven, how is it…
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
11,984 questions
asked 2026-06-13T02:02:42.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 51%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECR%3C/text%3E%3C/svg%3E)
Charlene Rapsey
0
Reputation points
edited an answer 2026-06-13T02:47:09.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 37%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHK%3C/text%3E%3C/svg%3E)
Huy-K
12,370
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
How to get the Home Screen view in new Outlook
In the previous version of Outlook, you could set it to open on a home screen where you had a summary of your meetings for the week and a list of tasks. I'd like to get this back if I could, the "My Day" feature is useless - you have to keep…
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
11,984 questions
asked 2026-04-21T00:32:46.5166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 59%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Andrea TAPPE
20
Reputation points
edited an answer 2026-06-13T02:46:38.84+00:00
Huy-K
12,370
Reputation points Microsoft External Staff
Moderator
0 answers
I'm unable to drag and drop (or copy) an attachment from an Outlook email on MacBook directly to another email I'm drafting - it is easily possible in Windows
I'm unable to drag and drop (or copy) an attachment from an Outlook email on MacBook directly to another email I'm drafting - it is easily possible in Windows
Outlook | MacOS | New Outlook for Mac | For business
Outlook | MacOS | New Outlook for Mac | For business
Using the New Outlook for Mac features in business environments
1,824 questions
asked 2026-06-13T01:32:15.2133333+00:00
Maciej Baryski
0
Reputation points
commented 2026-06-13T02:43:47.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 21%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
BryceSor
5,260
Reputation points
Volunteer Moderator
0 answers
Shared Outlook.com calendar doesn't show event details
My family members each have Outlook.com accounts (well, one Hotmail, but that shouldn't matter here) and share calendars with one another. Recently, when looking at the calendars on their devices, my wife and older son can't see any details about events,…
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
2,895 questions
asked 2026-06-11T04:01:57.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 97%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Daniel Bender
0
Reputation points
edited a comment 2026-06-13T02:42:21.3133333+00:00
Daniel Bender
0
Reputation points
2 answers
Outlook.com issues
Whenever I try to send a file, I receive an error message. Undeliverable. Written in Vietnamese. I tried logging on to outlook.com nd all categories are in Vietnamese. I went to my profile and it’s shows English.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,119 questions
asked 2026-06-12T21:42:43.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 54%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
dean smith
0
Reputation points
edited an answer 2026-06-13T01:58:14.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 62%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBT%3C/text%3E%3C/svg%3E)
Brian Tillman
25,475
Reputation points
Independent Advisor
4 answers
Lost email account on outlook
I have two original outlook email addresses. The secondary one NO LONGER WORKS!
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
31,862 questions
asked 2026-06-12T17:03:34.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 54%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
David Powell
0
Reputation points
answered 2026-06-13T01:37:12.6366667+00:00
Brian Tillman
25,475
Reputation points
Independent Advisor
3 answers
hacked account
my email account has been hacked the body of emails has been altered i want to restore the email account to a previous point in time
Outlook | MacOS | New Outlook for Mac | For home
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
1,550 questions
asked 2026-06-12T20:32:36.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 47%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEQ%3C/text%3E%3C/svg%3E)
Ellie Quine
0
Reputation points
answered 2026-06-13T01:33:11.03+00:00
Bulldog
2,310
Reputation points
1 answer
Can't sync with GMAIL
I can't get Outlook to synch with my gmail account. I get a continuous loop to sign in to google. When I try to adjust the IMAP settings forwarding POP/IMAP settings, there is no option to enable Outlook. I realize this may be a Google/Gmail issue but…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
31,862 questions
asked 2026-06-13T01:06:09.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 5%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kevin Stamey
0
Reputation points
answered 2026-06-13T01:06:29.2033333+00:00
AI answer
2 answers
error code
I am trying to load Outlook onto Samsung S25+ cell phone and keep getting error message What is the issue
Outlook | Outlook for mobile | Outlook for Android | For business
Outlook | Outlook for mobile | Outlook for Android | For business
Using Outlook for Android in business environments for email and scheduling
3,980 questions
asked 2026-06-12T22:20:35.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 0%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jim Sheehy
0
Reputation points
edited an answer 2026-06-13T00:34:10.9066667+00:00
Teddie-D
17,475
Reputation points Microsoft External Staff
Moderator
2 answers
Outlook can't open data files
This morning Outlook Classic cannot locate the file for opening the email account
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
31,862 questions
asked 2026-06-10T20:14:57.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 84%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELL%3C/text%3E%3C/svg%3E)
Linda LaRock
0
Reputation points
answered 2026-06-13T00:17:19.1633333+00:00
Linda LaRock
0
Reputation points
1 answer
Outlook email send glitch
The intended recipients of my email messages from outlook are not receiving the email messages
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,119 questions
asked 2026-06-13T00:14:20.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 42%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBR%3C/text%3E%3C/svg%3E)
Brad Richey
0
Reputation points
answered 2026-06-13T00:14:35.32+00:00
AI answer
0 answers
Microsoft account creation failed
About an year ago my microsoft account was compromised and after contacting support the xbox account's details assosiated with it were transfered to another of my accounts but the original microsoft account was suspended. Now if i try to log in to this…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,758 questions
asked 2026-06-13T00:04:48.4233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 32%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHY%3C/text%3E%3C/svg%3E)
Hristo Yordanov
0
Reputation points
edited the question 2026-06-13T00:14:07.8133333+00:00
Gérard Oomens
123.5K
Reputation points
Volunteer Moderator
0 answers
Cannot get classic outlook to connect to server
I changed my email password on att.net and it works fine on the att.net. I changed it on I-phone and it works fine. I cannot get it to work with Outlook classic. I have tried numerous times (copying the pw and typing it in) to no avail. Any help…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
31,862 questions
asked 2026-06-13T00:07:40.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 32%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Ric Pountain
0
Reputation points
answered 2026-06-13T00:07:50.7333333+00:00
AI answer
2 answers
Son's microsoft account was hacked
Hello! I am trying to see if I can make one final plea to see if I can get my son's Microsoft account back. On April 10th, 2026 it was hacked. I have been trying now since then to get his account back. I have called, been rerouted, tickets escalated and…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,758 questions
asked 2026-06-12T21:01:43.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 2%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Sam H
0
Reputation points
edited the question 2026-06-13T00:00:57.2666667+00:00
Gérard Oomens
123.5K
Reputation points
Volunteer Moderator
1 answer
Display Name Changed in Outlook Email to self
This began happening very recently. When I go to send an email to myself in Outlook the TO line shows a strange Display Name, one that I have never used. This strange Display Name does not happen when I send an email to anyone else. This does not…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
11,471 questions
asked 2026-06-12T21:04:49.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 89%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jim Ford
40
Reputation points
answered 2026-06-12T23:20:17.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 10%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jeronimo Fuerte
40,180
Reputation points
Independent Advisor