477,401 questions with Microsoft 365 and Office-related tags

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2 answers

Microsoft Word no longer works

I have spent 7 hours with copilot and they advised to get Tech Help. I need a live person Microsft crashed my computer this morning and word no longer works I do not know how to help myself any longer Word is locked.

Microsoft 365 and Office | Word | For home | Windows
asked 2026-06-13T01:05:57.56+00:00
Gisela Kohagen 0 Reputation points
answered 2026-06-13T03:30:22.5666667+00:00
Gunasekar N 69,550 Reputation points Independent Advisor
1 answer

how to remove myself as family organiser

I am an adult but MS thinks I am a child. I am also the family organiser. My profile is not selectable. How do I remove myself from the family organiser role?

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-06-13T03:19:48.6266667+00:00
Johan Visser 0 Reputation points
answered 2026-06-13T03:19:58.17+00:00

AI answer

2 answers

ONE DRIVE KEEP ON FREEZE AND LOADING WHEN I LOGIN INTO THE ACCOUNT

I am currently experiencing an issue when trying to log into OneDrive. After entering my correct email address, the page gets stuck on a loading screen and does not proceed further. However, if I enter an incorrect email address, I receive an error…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-04-24T02:42:14.2833333+00:00
Faiz 0 Reputation points
commented 2026-06-13T03:08:46.8533333+00:00
Annette 0 Reputation points
2 answers

Clipchamp not working

This is June 2 and Clipchamp is not working. I see just the white screen. I know others have the same problem. Is Microsoft working on it?

Microsoft 365 and Office | Clipchamp | Other
asked 2026-06-13T00:17:42.6266667+00:00
Ryun Chang 0 Reputation points
commented 2026-06-13T03:06:54.11+00:00
Nurhaida Ab Sani 0 Reputation points
2 answers

Why am I paying $16 a month just to access my Hotmail?

I’ll admit there’s a lot emails in there but I was a very early adopter of Hotmail, hence my email address. I’ve read hear that you don’t need to be a Microsoft 365 member to access your hotmail. But before becoming a 365 member, it locked me out of…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-06-13T02:29:05.2666667+00:00
Marc D 0 Reputation points
answered 2026-06-13T03:05:24.22+00:00
Sumit D - IA 170.4K Reputation points Independent Advisor
2 answers

The issue is you lost my files Excel

you have lost my files which consist of budgets and tax returns. no wonder everything is lost your help is helpless what tag do you require I Hate you tag?You l;ost my files You find them

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-06-13T02:49:27.8133333+00:00
Lydia Maestas 0 Reputation points
commented 2026-06-13T02:59:28.5333333+00:00
Lydia Maestas 0 Reputation points
1 answer

Are certification vouchers provided after completing training during the skills fest or are the standard payments still required?

i have completed a learning pathway and training for another certification. is the "fest" just for the training while we still have to pay $100 to actually receive the certification?

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-06-13T02:55:49.0466667+00:00
Onya West 0 Reputation points
answered 2026-06-13T02:56:02.3066667+00:00

AI answer

3 answers

How to Set Iteration Limit to 1 billion, 10K is not enough

I sometimes write analysis AI type programs in Excel, using Excel as an infinite loop state machine till can solve a problem. I've wrote many years ago programmed searches for electronic component combinations to solve worst case environment and…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-06-09T19:25:23.64+00:00
greg bober 0 Reputation points
edited an answer 2026-06-13T02:52:00.4633333+00:00
Dana D 90 Reputation points
4 answers

Word not keep math type equations

Hello .I notice that when copy paste a math type equation word convert to ...word equation......Do you know anything about that?I see at google taht latest word version ahs a bug......?

Microsoft 365 and Office | Word | For home | Windows
asked 2026-06-12T15:10:25.64+00:00
answered 2026-06-13T02:48:47.45+00:00
Xavier-D 9,180 Reputation points Microsoft External Staff Moderator
1 answer

Is Clipchamp fixed yet?

I haven't been able to open it on the desktop app or on the web all day. I tried the fixes I found posted on here but nothing is working. All I get is a blank screen. There doesn't seem to be any outages officially reported but I read a response here…

Microsoft 365 and Office | Clipchamp | For home
asked 2026-06-13T02:11:02.8733333+00:00
Gail Cambareri 0 Reputation points
answered 2026-06-13T02:47:55.11+00:00
John DeV 164.6K Reputation points Independent Advisor
2 answers

clipchamp doesn't work at all on my account

every time i try to open clipchamp, it loads but only displays a white screen that never changes, its only for my account since when i use an alternative account its fine, i cant create an account either because of the same issue, i dont know how to fix…

Microsoft 365 and Office | Clipchamp | Other
asked 2026-06-12T16:12:21.8633333+00:00
Chayce Marszalek 0 Reputation points
commented 2026-06-13T02:44:15.19+00:00
Pratyush Motwani 0 Reputation points
2 answers

I need to know what the $129.99 charge is for on my bank account ending in 1805. or will VISA ending in 1610.

I spoke with a live chat agent a couple weeks ago who said someone would call me on designated Tuesday or Thursday but nobody called. We have no child involved. The Live chat agent found some kind of program listed that I never heard of. We used to…

Microsoft 365 and Office | Other
asked 2026-06-13T01:35:27.6033333+00:00
Sue Guss 20 Reputation points
answered 2026-06-13T02:33:09.24+00:00
Sumit D - IA 170.4K Reputation points Independent Advisor
2 answers

How to I download older version of MS Office that supports my macOS Ventura 13.7.8?

How do I download older version of MS Offi ce that supports my macOS Ventura 13.7.8?

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-06-12T21:11:30.72+00:00
Moegsien Hendricks 0 Reputation points
edited the question 2026-06-13T02:26:07.33+00:00
Dora-T 14,175 Reputation points Microsoft External Staff Moderator
1 answer

Blank white screen on clipchamp

Windows clipchamp shows a blank white screen - I have reinstalled the app, and have plenty of storage space - help

Microsoft 365 and Office | Clipchamp | For home
asked 2026-06-12T15:34:13.8166667+00:00
Adrian Clark 0 Reputation points
commented 2026-06-13T02:24:48.42+00:00
RM 0 Reputation points
3 answers

Renewing Microsoft 365

My Microsoft 365 had renewed automatically I have an Apple Desktop and Apple MACBOOK Pro how do I know which computer it’s renewed on ? Plus can I use MS 365 on both computers ? thx

Microsoft 365 and Office | Other
asked 2026-06-12T10:21:29.2833333+00:00
Marissa Rancan 0 Reputation points
answered 2026-06-13T02:20:11.1133333+00:00
Marissa Rancan 0 Reputation points
3 answers

Non responsive white screen on clipchamp

I created several videos on clipchamp yesterday and eventually finished at 01:00 today. Swithced it back on at 08:00 and it went straight to a non responsive white screen. I have spent all of today (and I mean all of today) with tech support or co-pilot…

Microsoft 365 and Office | Clipchamp | For home
asked 2026-06-12T20:29:39.1333333+00:00
simon wicker 0 Reputation points
commented 2026-06-13T02:15:56.9233333+00:00
Haiping Zhao 0 Reputation points
2 answers

unwanted charges

I just switched from a family plan to a premium plan. i have been charged 3 times for from my bank of $10.61.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-06-13T01:29:20.4966667+00:00
Cheryl Mahannah 0 Reputation points
answered 2026-06-13T02:02:34.28+00:00
EmilyS726 238.9K Reputation points Independent Advisor
3 answers

I have moved country and can't pay for my subscription with new currency

I have moved country and can't pay for my subscription with new currency

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-11-12T09:06:47.62+00:00
Julie Josey 0 Reputation points
commented 2026-06-13T01:59:58.7266667+00:00
Michael Holland 0 Reputation points
2 answers

Billing I was double charged

I was double charged this month, and they tried to charge me for the third time. This is not acceptable. I need a refund

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-06-13T01:15:12.93+00:00
Buth Hana 0 Reputation points
answered 2026-06-13T01:46:07.1433333+00:00
EmilyS726 238.9K Reputation points Independent Advisor
2 answers

Installing Microsoft Office Home with the purchase receipt

My brother gifted me with an Office Home 2024 card to install Microsoft Office Word ... etc. I tried installing it. It is asking for a number on the receipt. I do not have access to the receipt.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-06-13T00:51:11.4566667+00:00
Silvah Hovhanessian 0 Reputation points
answered 2026-06-13T01:45:40.3333333+00:00
Tin Luna 25,450 Reputation points Independent Advisor